Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Quatasia Jackson

Charlotte,NC

Summary

Experienced Sous Chef with expertise in menu planning, staff management, and a wide range of cuisine techniques. Demonstrated excellence in plating skills and presentation abilities. Skilled in overseeing and training large staff. Adaptable to any environment, bringing a quality skill set acquired through extensive experience in traveling to different restaurants and hotels, catering to their unique needs. Valuable asset to your company with adaptable nature and diverse background.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Traveling Grill Cook-Line Cook-Prep Cook-Sauté- Salad Bar- Deli- Pizzialo and Entree

Instawork
09.2020 - Current
  • Performed slicing, cutting, marinating, chopping and shredding.
  • Kept work area organized and sanitary at all times.
  • Facilitated skill-building workshops for incoming staff.
  • Respond to the chefs needs
  • Create and follow recipes
  • Ensured optimal freshness of food and ingredients.
  • Ensuring customer satisfaction
  • Braise and grill meats seafood and vegetables
  • Store food properly
  • Measure ingredients
  • Fry, grill, sauté meats and veggies
  • Preparing international food such as Indian, African and Italian etc.
  • Prepared diverse foods such as omelets, steaks, subs, salmon, and smash burgers on the grill.
  • Preparing cook to order foods in a timely manner for up to 500 employees and/or residents
  • Managed various culinary stations including grill, fryer, and sauté.
  • Labeling and dating foods
  • Making sure food is at a safe temperature
  • Ensuring food quality and presentation
  • Creating meal plans and inventory control
  • Cooking dishes on the line and in the back and making sure all foods were up to temp and up to part with safety guidelines

Traveling Sous Chef

Hospitality Staffing Solutions
01.2019 - Current
  • Organized seamless catering operations across diverse luxury venues (including the Westin hotel, the Sheraton , and the Hilton) hosting private parties for the Panthers and Hornets as well as corporate functions and other parties .
  • I was responsible for overseeing waists, quality control, food inventory, daily logs, temperature control as well as quality control
  • Leveraged experience across different kitchen roles for employee training.
  • Introduce fresh culinary creations, assess dish pricing, and refresh menu offerings regularly.
  • Collaborate on the line to create dishes meeting quality standards.
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
  • Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
  • Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
  • Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
  • Introduced new culinary techniques to the team, elevating the overall skill level and leading to more diverse menu offerings for guests.
  • Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
  • Participated in menu planning meetings, offering creative input that led to new signature dishes garnering rave reviews from guests.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
  • Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.
  • Provided exceptional customer service when addressing guest concerns or special dietary requests, building loyalty among returning clientele.
  • Enhanced overall restaurant efficiency by streamlining kitchen operations and implementing effective time management strategies.
  • Assisted in budget planning and cost management efforts, helping the establishment maintain profitability without sacrificing quality or service standards.
  • Assisted in the development of staff training programs, improving overall consistency and efficiency within the kitchen environment while fostering professional growth among junior team members.

Personal Care Aide

Visiting Angels
10.2017 - 08.2019
  • Developed strong and trusting relationship with each client to facilitate best care possible
  • Worked to improve patient outlook and daily living through compassionate care
  • Maintained a clean and well-organized environment to promote client happiness and safety
  • Administered all necessary medications as directed by care plan
  • Assisted disabled individuals to foster independence while still closely monitoring safety
  • Take care of client’s personal hygiene and cleaned client’s personal space
  • Assisting client with bathing and grooming
  • Safely transfer client from one position or place to another
  • Completing clients plan of care
  • Administering medication
  • Monitoring client’s behavior
  • Providing support for emotional and mental needs
  • Providing transportation services to meet person’s needs
  • Assist person participating in daily actives inside and outside communities
  • Accompanying and driving residents to their daily outings and dr
  • Appointments

Assistant Manager

7-Eleven
01.2014 - 01.2018
  • Assessed customer needs and responded to questions
  • Cleaned and straightened work area
  • Issued receipts for purchases and gifts
  • Bagged merchandise by following standard procedures
  • Organized register supplies
  • Unboxed new merchandise
  • Rotated stock to maintain freshness
  • Updated register logs
  • Operated cash register with proficiency
  • Worked overtime shifts during busy periods
  • Always provided professional and courteous service
  • Monitor inventory and supplies and fill out orders as needed
  • Create work schedules and ran shifts with the maximum of 5 people
  • Monthly meeting with store owner in regard to store operations, sales, and customer concerns
  • Responsible for questions from managers, employees, customers and carriers
  • Overseeing shifts with 2 to 4 people
  • Performing shift opening and closing task for myself and employees I oversee
  • Handled customer concerns and complaints and able to resolve 98% of customer complaints
  • Order processing, document scanning, shipping routing
  • Responsible for inventory and daily packaging needs
  • Monitor inventory and supplies and fill out orders as needed
  • Filing documents Office organization, Scheduling and conducting interviews

Education

High School Diploma -

Central Piedmont Community College
06.2016

Skills

  • Grill operation
  • Food preparation
  • Recipe creation
  • Food safety
  • Quality control
  • Inventory management
  • Customer satisfaction
  • Team training
  • Menu planning
  • Time management
  • Station management
  • Equipment maintenance
  • Attention to detail
  • Effective communication
  • Problem solving
  • Strong work ethic
  • Quick-learning
  • Willing to learn
  • Multitasking and organization
  • Teamwork and collaboration
  • Adaptable
  • Efficient
  • Safe food handling
  • Grill cleaning
  • Cleaning and organization
  • Food service
  • Kitchen sanitation
  • Food safety and sanitation
  • Inventory replenishment
  • Temperature control
  • Resourceful
  • Health code compliance
  • Order accuracy
  • Sanitation standards
  • Food storage
  • Cooking techniques
  • Concise time-management
  • Inventory monitoring
  • Food presentation
  • Ingredient preparation
  • Kitchen operations
  • Food handler certification
  • Meat preparation
  • Performance improvement
  • Food plating
  • Menu item preparation
  • Recipes and menu planning
  • HACCP regulations
  • Portion control
  • Knife skills
  • Food rotation
  • Fryer operation
  • Supply ordering
  • Portioning
  • Vegetable grilling
  • Special diet accommodation

Certification

  • Licensed CPR and First Aid
  • Managers Servesafe

Timeline

Traveling Grill Cook-Line Cook-Prep Cook-Sauté- Salad Bar- Deli- Pizzialo and Entree

Instawork
09.2020 - Current

Traveling Sous Chef

Hospitality Staffing Solutions
01.2019 - Current

Personal Care Aide

Visiting Angels
10.2017 - 08.2019

Assistant Manager

7-Eleven
01.2014 - 01.2018

High School Diploma -

Central Piedmont Community College

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Quatasia Jackson