Melissa J. Hopper
Shelbyville,TN
Summary
Dynamic Purchasing Agent with extensive experience at Calsonic North America, Inc., specializing in project management and operational efficiency. Proven track record in negotiating supplier contracts and managing vendor relationships, leading to significant cost reductions and enhanced productivity. Strong analytical and interpersonal skills facilitate effective cross-functional collaboration, driving improvements in purchasing processes and operational workflow. Committed to leveraging expertise to contribute positively within a team-oriented environment.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Purchasing Agent
Hirotec America Manufacturing
Fayetteville, TN
01.2023 - 01.2025
- Creates PRs/PO for approval
- Creates forecast for suppliers to meet customer orders
- Confirm receipt of orders with logistics and inventory responsible material
- Review/order, print and emailed all Pos to vendors
- Track and document when orders/materials are received
- Follow up with appropriate people and departments as needed to ensure follow through of each order
- Evaluate and source vendors by considering price, quality, availability, and other criteria
- Create and maintain vendor/supplier in SAP
- Build and maintain long-term relationships with vendors and suppliers
- Organize and confirm delivery of goods and services
- Oversee the tracking of scheduled or expedited shipments in US and Canada
- Support cross-functional team to implement new programs/projects
Project Management
Calsonic North America, Inc.
Shelbyville, TN
01.2005 - 04.2023
- Coordinate and direct teams in managing New Product Launch Programs through all customer development stages until the program launches
- Coordinates pre-production parts, tier II, imposed and service parts
- Coordinates and facilitates design changes with both the customer and the supplier
- Coordinate and facilitate team activities and customer requirements with cross functional departs such as (purchasing, engineering, design, manufacturing, production control and customer service)
- Issue orders and track all material for each customer event
- Communicate with internal and external contacts on various issues
Kaizen Manufacturing Supervisor
Calsonic North America, Inc.
Shelbyville, TN
01.1999 - 01.2005
- Design, develop, implement and deliver training in all Kaizen Areas of Shop Floor Management
- This includes: 3S, CPM, QCC, Suggestion System, 3-Day Improvements, 5ZQA, QS 9000 and ISO 14001 auditors
Manufacturing Supervisor – Exhaust Division
Calsonic North America, Inc.
Shelbyville, TN
01.1998 - 01.1999
- Responsible for Day–to-day Shop Floor Activities in all areas of Quality, Cost, Safety, Delivery and Morale
Human Resources Safety / Training Representative
Calsonic North America, Inc.
Shelbyville, TN
01.1994 - 01.1998
- Responsible for design, development and training in employee safety, ISO 9000 and QS9000 activities
(QCC) Quality Control Circle Facilitator
Calsonic North America, Inc.
Shelbyville, TN
01.1993 - 01.1994
- Responsible for QCC Circle Activities, from training to selecting a project, facilitating the project and preparation for representation in Japan
Production Technician
Calsonic North America, Inc.
Shelbyville, TN
01.1991 - 01.1993
- Condenser Line – Responsible for producing a quality product in hand-to-hand method
Skills
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills
- Excellent time management skills
- Strong analytical and problem-solving skills
- Ability to prioritize tasks
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software
- Ability to perform all duties & responsibilities in a safe manner
- Facilitator Training
- ISO 9000 Certified Internal Auditor
- ISO 14001 Certified Internal Auditor
- QS 9000 Qualified Internal Auditor
- Super Supervisor
- Microsoft Excel Basic & Advanced
- Mig and Tig Welding
- Plastics
- New Hire Orientation
- Shop Floor
- Hazcom
- Lockout Tagout
- SOS Standard Operation Sheets
- Grand Efficiency
- PBM Policy Based Management
- Project Management
- Ideal Plant
- Monitoring schedules and activities related to supervising people and activities
Certification
- Management Development, Motlow College, Tullahoma, TN
- Professional Development, Calsonic Kansei, Shelbyville, TN
- ISO/QS/Internal Auditor, Calsonic Kansei, Shelbyville, TN
- Facilitator / Training, Calsonic Kansei, Varies
Training
- Personal Listening Profile
- Facilitator Training
- ISO 9000 Certified Internal Auditor
- ISO 14001 Certified Internal Auditor
- QS 9000 Qualified Internal Auditor
- Super Supervisor
- Microsoft Excel Basic & Advanced
- Mig and Tig Welding
- Plastics
- New Hire Orientation
- Shop Floor
- Hazcom
- Lockout Tagout
- S.O.S. Standard Operation Sheets
- Grand Efficiency
- P.B.M. Policy Based Management
- Project Management
- Ideal Plant
- Monitoring schedules and activities related to supervising people and activities
Education
Associate of Science - Business
Motlow Community College
Tullahoma, TN 08.1990 - 12.1990
References
Available upon request.
Timeline
Purchasing Agent
Hirotec America Manufacturing
01.2023 - 01.2025
Project Management
Calsonic North America, Inc.
01.2005 - 04.2023
Kaizen Manufacturing Supervisor
Calsonic North America, Inc.
01.1999 - 01.2005
Manufacturing Supervisor – Exhaust Division
Calsonic North America, Inc.
01.1998 - 01.1999
Human Resources Safety / Training Representative
Calsonic North America, Inc.
01.1994 - 01.1998
(QCC) Quality Control Circle Facilitator
Calsonic North America, Inc.
01.1993 - 01.1994
Production Technician
Calsonic North America, Inc.
01.1991 - 01.1993
Associate of Science - Business
Motlow Community College
08.1990 - 12.1990
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