Melissa Johnson
2410 South 5th Street,PA
Summary
Dynamic professional with a strong background in customer service at Sheetz, excelling in teamwork and problem-solving. Proven ability to maintain high standards of organization and efficiency, while actively engaging with customers. Experienced in phlebotomy, ensuring accurate documentation and supply management to support seamless operations.
Overview
17
17
years of professional experience
Work History
Team Member
Sheetz
Bethlehem, PA
06.2025 - Current
- Provided exceptional customer service by actively engaging with customers and addressing their needs.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of work area to ensure a safe environment.
- Assisted in inventory management by restocking shelves and monitoring product levels.
Phlebotomy
Miller Keystone Blood Center
Bethlehem, PA
12.2008 - 04.2015
- Ensured proper documentation of all relevant information during the phlebotomy process, facilitating accurate recordkeeping.
- Maintained adequate supplies such as tubes, needles, and syringes in phlebotomy room for collection of blood specimens.
- Participated in regular professional development opportunities to stay current on industry trends, best practices, and emerging technologies related to phlebotomy services.
- Managed inventory of phlebotomy supplies, maintaining adequate stock levels to support daily operations without interruption.
Education
No Degree - Medical Assistance
Lincoln Technical Institute
Allentown, PAHigh School Diploma - Medical Assistance
Louis E. Dieruff High School
Allentown, PA2004
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Timeline
Team Member
Sheetz
06.2025 - Current
Phlebotomy
Miller Keystone Blood Center
12.2008 - 04.2015
No Degree - Medical Assistance
Lincoln Technical Institute
High School Diploma - Medical Assistance
Louis E. Dieruff High School