Melissa Johnston
St Clair
Summary
Dynamic Behavior Technician with a proven track record at Autism Systems, skilled in crisis management and data collection. Enhanced client outcomes through tailored intervention plans while fostering collaboration with multidisciplinary teams. As Assistant Manager at Big Boy Restaurant, improved operational efficiency and team morale, ensuring a safe and organized environment for all.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Autism Systems
11.2023 - Current
- Provided one-on-one support to clients with autism spectrum disorders, based on unique behavioral and support needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients during high-stress and dangerous situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Sought out advice and recommendations from Case Analyst to improve approach to behaviors effectively.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Assistant Manager
Big Boy Restaurant
10.2019 - 11.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
Unspecified Degree -
St Clair Community College
Port Huron, MiSkills
- Data collection
- Documentation skills
- Report writing
- Crisis management and prevention
- Collaboration with multidisciplinary teams
Certification
Crisis Prevention Institute (CPI) certified in Trauma-informed Care
CPR and First Aid Certification
Timeline
Behavior Technician
Autism Systems
11.2023 - Current
Assistant Manager
Big Boy Restaurant
10.2019 - 11.2023
Unspecified Degree -
St Clair Community College
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