To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
MELISSA JONES
Valparaiso,IN
Summary
Overview
5
years of professional experience
1
Certification
Work History
Healthlinc
Recovery Coach
01.2020 - 10.2022
Job overview
- Developed and implemented individualized treatment plans.
- Documented case management activity for accurate, reliable records.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Gathered information about useful resources and helped coordinate referrals.
Buffalo Wild Wings
Server
04.2018 - 01.2020
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Home Depot
Sales Associate
05.2017 - 04.2018
Job overview
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Indiana University NorthwestGary
Bachelor of Science from Criminal Justice
05.2023
University Overview
Michigan City High SchoolMichigan City, IN
High School Diploma
05.2008
University Overview
Certification
CAPRC II
Certified Health Worker/ Certified Recovery Specialist
references
references
Monica Solinas-Saunders, Ph, Associate Professor
School of Public and Environmental Affairs
3400 Broadway Gary, IN 46408 msolinas@iun.edu
765-413-0011
Paulette Pierre, Veteran service representative
VA Chicago office
1537 Gossett Mill Ave
Chesterton, IN 46304
312-498-2233
Michael Gagliano, North Lake County Coordinator
Healthlinc
2401 Valley Dr
Valparaiso, IN 46383
219-292-0708
Timeline
Recovery Coach
Healthlinc
01.2020 - 10.2022
Server
Buffalo Wild Wings
04.2018 - 01.2020
Sales Associate
Home Depot
05.2017 - 04.2018
Indiana University Northwest
Bachelor of Science from Criminal Justice
Michigan City High School
High School Diploma