Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Jones

Elizabethtown,KY

Summary

Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.

Overview

22
22
years of professional experience

Work History

Medical Assistant

Norton Healthcare
Elizabethtown, Kentucky
04.2018 - Current

Triage patients both phone and in clinic.

Schedule appointments for patient procedures.

Advise patient’s per Dr orders

Call in medications Per Norton Policy

Patient education

Administer vaccines and antibiotic injections

Attend monthly meetings in regards to patient care and train coworkers in regards to changes

Train new employees

Act as an advisor for Physician for direct admissions

Call patients with test results and give plan of action per provider instructions

Run labs, CBC, glucose, UA, Lipids, strep, Covid/flu and RSV

Office Manager/Medical Assistant Supervisor

Teresa Dao MD
Elizabethtown, Kentucky
07.2003 - 03.2018

Trained and mentored staff regarding company

In charge of patient flow and continuity of care

In charge of daily operations in office and clinic

Ensured Physician license and credentials were updated yearly

Ordered supplies and vaccines

Educated patients on results

Called in medication Per Provider instructions

Triaged patients

Scheduled appointments for out of office testing

Performed in house tests and gave injections

Education

Associate of Arts -

Elizabethtown Community And Technical College
Elizabethtown, KY
12-2016

Diploma - Medical Assisting

IBMC
Fort Collins, CO
08-1999

Skills

Patient focused care

Patient Flow

Directing physician office

Training and mentoring coworkers

Advising and educating patients

Timeline

Medical Assistant

Norton Healthcare
04.2018 - Current

Office Manager/Medical Assistant Supervisor

Teresa Dao MD
07.2003 - 03.2018

Associate of Arts -

Elizabethtown Community And Technical College

Diploma - Medical Assisting

IBMC
Melissa Jones