MELISSA KAY
Douglassville,PA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
30
30
years of professional experience
Work History
Part time- Accounts Receivable
Trevdan Building Supply
05.2022 - Current
- Manage accounts receivable for multiple distribution yards in Pennsylvania and New Jersey
- Daily invoicing/monthly statements
- Update accounts with address, phone, and email changes
- Retrieve credit card and ACH customer payments, cross reference amounts to their invoice and apply to their account
- Post checks to customer accounts and contact customer with any discrepancies
- Adjust totals as needed, based on discounts
- Process returns by providing cash customers with a refund or apply credit memos to customer accounts
- Run aging reports to ensure accounts stay within their credit terms
- Research and resolve any charges that have not been applied by other yards
- Complete partial and full release of liens/waivers
- Complete customer references upon request
- Validate references from businesses to establish credit with Trevdan
- Support office manager and other departments as needed
Part time- Cleaning
Porcelina Rae Salon
04.2009 - 05.2022
- Vacuum, mop and disinfect floors
- Clean and disinfect bathrooms, break room, shampoo bowls, stylist stations and front desk
- Laundry as needed
Property Manager/Office Manager
Specht Property Management/Specht Construction/Neversink, LLC
04.2007 - 04.2009
- Property Manager for over 100 properties, including a 66-unit apartment complex
- Assisted VP of Operations & CEO with daily requests and assignment
- Answered and addressed daily tenant phone calls
- Scheduled and coordinated outside contractors for maintenance on all properties
- AR/AP/GL for Specht Property Management, Specht Construction and Neversink, LLC
- Managed the progress, billings and budgets for the renovations being completed at Specht's rental properties
- Processed and distributed weekly payroll
- Leasing agent - including lease agreements, inspections, property showings, and notification letters
- Filed for possession on properties through the courthouse and appeared before the county judge on behalf of Specht
- 24 hour on-call for tenants with problems or concerns
- Additional responsibilities included: distribution of property owner's gains, monthly statements, mortgage and tax payments, and file monthly/year end close out reports
Purchasing Coordinator/Customer Service Representative
Innovative Print & Media Group
07.2001 - 04.2003
- Daily Interaction with customers and vendors
- Typed detailed letters and spreadsheets explaining job process to vendors and customers
- Responsible for project management and coordinating of commercial printing projects
- Writing specs, RFQ's, typing estimates, order entry and expediting orders to completion
- Communicated with Sales Representatives to ensure customer satisfaction and efficient workflow
- Maintained detailed customer and corporate files
- Coordinated the logistics for distribution of customer's material to various locations
- Responsible for final approval of projects and invoicing to customer and approving payments for all vendors
- Assisted five Senior Sales Representatives & Purchasing Manager with daily assignments
- Buyer of marketing (ASI) products for giveaways at trade shows and corporate functions
- Approved final quality control inspection on large projects that included printed material
- Assisted in the design process of new concepts
Administrative Assistant/Accounts Receivable
Great Atlantic Graphics
09.2000 - 07.2001
- Responsible for daily processing of invoices
- Handled all aspects of Accounts Receivable
- Weekly collections of past due invoices
- Assisted the President, VP and Controller with typing memos, spreadsheets, and other daily tasks
- Back-up for Receptionist when help was needed
- Event Coordinator for Corporate gatherings
Billing/Administrative Assistant/Junior Buyer
DMW Worldwide
09.1996 - 09.2000
- Provided daily support to the Senior Vice President of Production and Senior Production Buyers with letters, memos, spreadsheets, and quotes
- Tracked postage payments and refunds
- Production coordinator for customer reprints
- Assisted in fulfillment projects
- Maintained customer files
- Interaction with print vendors to obtain quotes and guarantee timely delivery
- Communication with the Account Services department regarding customer projects
- Invoicing for customer and vendors
- Back-up Receptionist
Receptionist/Customer Service
Cowan Oldsmobile/Cadillac/GMC
08.1994 - 09.1996
- Answered multi-line switchboard
- Customer Service
- Process customer payments
- Entered warranty into automated computer system
- Assisted the President/Controller with letters, memos, and spreadsheets
Education
Managing Multiple Projects, Objectives and Deadlines
SkillPath Seminar
Real Estate Fundamentals & Real Estate Practice Courses
Schlicher Kratz Institute of Real Estate
01.2005
High School -
Owen J. Roberts High School
01.1993
Skills
- Microsoft Excel, Word, Outlook
- MIcrosoft Teams, Sharepoint
- Google Workspace: Gmail, Drive, Docs, Sheets, Slides
- DMSI Agility
- Cardpointe card processing
- Invoice Processing
- Accounts receivable management
- Payment posting
- Data entry proficiency
- Cash application
- Customer Service
- Analytical and Critical Thinking
- Customer Relationship Management
Timeline
Part time- Accounts Receivable
Trevdan Building Supply
05.2022 - Current
Part time- Cleaning
Porcelina Rae Salon
04.2009 - 05.2022
Property Manager/Office Manager
Specht Property Management/Specht Construction/Neversink, LLC
04.2007 - 04.2009
Purchasing Coordinator/Customer Service Representative
Innovative Print & Media Group
07.2001 - 04.2003
Administrative Assistant/Accounts Receivable
Great Atlantic Graphics
09.2000 - 07.2001
Billing/Administrative Assistant/Junior Buyer
DMW Worldwide
09.1996 - 09.2000
Receptionist/Customer Service
Cowan Oldsmobile/Cadillac/GMC
08.1994 - 09.1996
Real Estate Fundamentals & Real Estate Practice Courses
Schlicher Kratz Institute of Real Estate
High School -
Owen J. Roberts High School
Managing Multiple Projects, Objectives and Deadlines
SkillPath Seminar
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