Melissa Keller
Sacramento,CA
Summary
I am a dedicated, motivated, and skilled team player looking to use my Management experience to achieve growth and success at Panera bread. I set the example at work through my sense of urgency, and positivity. I am always willing to go the extra mile to help others, including staying late, coming in early, or coming in my day off.
Overview
30
30
years of professional experience
Work History
Team Lead
Panera Bread
Sacramento, CA
02.2023 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained and coached new and existing team members.
- Worked with General Manager, Assistant Manager and Team Managers to ensure the smooth running of the restaurant.
- Take ownership and responsibility for all tasks assigned to me.
General Manager
Jack in the Box
Sacramento, CA
08.1994 - 02.2003
- Was responsible for multiple Restaurants at the same time.
- Developed a training program for Shift Leaders within our company to ensure all Shift Leaders were trained well and correctly. This helped all of our stores to perform better. The result was better audit scores, food cost, and labor costs.
- Hired and Trained team members, including Shift Leaders, for new restaurants.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Education
Certificate of Alcohol And Drug Counseling - Drug Abuse Counseling
Intercoast Colleges
Roseville, CA02-2011
Skills
- Production Monitoring
- Performance monitoring
- Schedule Management
- Talent Acquisition
- Complaint resolution
- Human Resources Management
- Quality Control
- Coaching and Mentoring
- Workplace Safety
- Operations Management
- Employee engagement
Timeline
Team Lead
Panera Bread
02.2023 - Current
General Manager
Jack in the Box
08.1994 - 02.2003
Certificate of Alcohol And Drug Counseling - Drug Abuse Counseling
Intercoast Colleges