Summary
Work History
Education
Skills
Certification
Timeline
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Melissa Kelly

Melissa Kelly

Administrative Assistant
Farmington,UT

Summary

Proactive administrative professional with expertise in financial administration and strong interpersonal skills, targeting a Cost Controllership role. Demonstrated ability to manage multiple tasks and prioritize deadlines while delivering exceptional client service. Known for high productivity and efficient task completion, with a focus on streamlining financial operations. Strong skills in client relationship management and problem-solving enhance team support and client satisfaction.

Work History

Client Service Coordinator

H&R Block
West Valley City, Utah
01.2025 - 04.2025
  • Coordinated client appointments and maintained scheduling for tax preparation services.
  • Assisted clients with inquiries and provided information on tax filing processes.
  • Managed documentation and ensured compliance with regulatory requirements and policies.
  • Communicated effectively with clients to gather financial information and clarify needs.
  • Collaborated with team members to resolve client issues and ensure timely service delivery.

Administrative Assistant

Balcony Downs Venue
Buena Vista, Virginia
06.2024 - 01.2025
  • Implemented filing systems to enhance information retrieval efficiency.
  • Communicated effectively with team members to streamline workflows.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Updated social media accounts on behalf of clients.

Domestic Engineer

Kelly Home Care
11.2005 - 06.2024
  • Engaged in sabbatical dedicated to nurturing healthy, contributing members of society.

Administrative Assistant

Pro-Tec Steel, Inc.
Richmond, VA
07.2003 - 11.2005
  • Managed vendor relationships to ensure timely payments and clear communication.
  • Oversaw invoice processing and ensured compliance with company policies.
  • Reviewed payment requests for accuracy and completeness before approval.
  • Maintained accurate records of invoices, purchase orders, and other financial documents.
  • Reconciled monthly statements from vendors and suppliers.
  • Assisted in month-end closing process, including account reconciliations, journal entries, and accruals.
  • Scheduled appointments and maintained calendar for office staff.
  • Handled confidential documents with discretion and care.
  • Supported administrative tasks, ensuring smooth daily operations.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained inventory of office supplies and placed orders.

Education

Bachelor's Degree - Applied Business Management

Ensign College
Utah
05.2026

Project Management Certification -

Ensign College
Utah

Skills

  • Team building, leadership, and monitoring
  • Agile planning strategies
  • Risk management
  • Stakeholder management
  • Supply chain management
  • Technical proficiency in Microsoft, iWork, Google Workspace, QuickBooks, and video conferencing
  • Time management
  • Managing calendars and scheduling appointments
  • Task prioritization and monitoring
  • Workflow optimization
  • Process improvement
  • Coordinating meetings and events
  • Professional written and verbal communication
  • Preparing, editing, and distributing professional documents
  • Providing general support to staff and management
  • Ordering and managing office supplies and inventory
  • Attention to detail
  • Organizational skills
  • Adaptability
  • Appropriate AI utilization
  • Accounts payable/receivable
  • Financial recording, reconciliation, and analysis
  • Cost planning and controlling
  • Payment processing
  • Professional interpersonal etiquette
  • Customer relations and support
  • Active listening
  • Confidentiality
  • Problem solving, including conflict resolution and escalation management
  • Account and documentation management

Certification

Utah Notary Public (May 2025)

Timeline

Client Service Coordinator

H&R Block
01.2025 - 04.2025

Administrative Assistant

Balcony Downs Venue
06.2024 - 01.2025

Domestic Engineer

Kelly Home Care
11.2005 - 06.2024

Administrative Assistant

Pro-Tec Steel, Inc.
07.2003 - 11.2005

Bachelor's Degree - Applied Business Management

Ensign College

Project Management Certification -

Ensign College

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