Melissa K. Evans
Madison,AL
Summary
Dynamic sales professional with a proven track record at Lowe's, excelling in customer service and relationship building. Leveraged sales expertise to streamline processes, enhancing efficiency and driving revenue growth. Recognized for effective upselling techniques and fostering team collaboration, consistently meeting and exceeding sales targets.
Overview
11
11
years of professional experience
Work History
Custodian
Self
Huntsville, AL
01.2022 - 2026
- Maintained cleanliness and organization in assigned areas to promote a safe environment.
- Operated cleaning equipment efficiently to ensure thorough sanitation of facilities.
- Monitored inventory levels of cleaning supplies and reported shortages promptly.
- Implemented routine maintenance schedules for cleaning equipment to optimize performance.
Merchandiser
Lowe's
Cullman, AL
05.2020 - 01.2022
- Managed inventory levels to ensure optimal product availability and minimize stockouts.
- Organized merchandise displays to enhance product visibility and drive sales.
- Collaborated with team members to execute seasonal merchandising strategies effectively.
- Monitored pricing and promotional signage for accuracy across store displays.
Flooring and Window/Walls Sales Specialist
Lowes
Wildwood, FL
08.2018 - 05.2020
- Streamlined sales processes to increase efficiency and reduce wasted time during the sales cycle.
- Identified competitive sales targets and facilitated cross-divisional sales opportunities.
- Increased regional sales by developing and implementing strategic sales plans tailored to local markets.
- Implemented effective sales techniques to increase revenue and meet sales targets consistently.
Appliance Sales Specialist
Lowe's, Macon Tech Drive
DeFuniak Springs, FL
01.2018 - 08.2018
- Assisted customers in identifying appliance needs and selecting suitable products.
- Demonstrated product features and functionality to enhance customer knowledge.
- Collaborated with team members to maintain organized sales floor displays.
- Provided support in managing inventory levels and restocking merchandise.
Kitchen Cabinet Specialist
Lowe's
DeFuniak Springs, FL
05.2013 - 01.2018
- Assisted customers in selecting kitchen cabinet styles and finishes tailored to their needs.
- Provided product knowledge training to new team members on cabinet features and installation processes.
- Coordinated with suppliers to ensure timely delivery of kitchen cabinetry products for customer projects.
- Developed visual displays showcasing kitchen cabinet options, enhancing customer engagement and sales potential.
Customer Service Associate II
Lowe's
DeFuniak Springs, FL
04.2011 - 03.2013
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Maintained organized merchandise displays, ensuring compliance with company visual standards.
Education
High School Diploma -
Walton High School
DeFuniak Springs, FL05-1994
Skills
Customer focused
Relationship building
Client relations
Customer service and care
Upselling and cross selling
Team collaboration
Sales expertise
Timeline
Custodian
Self
01.2022 - 2026
Merchandiser
Lowe's
05.2020 - 01.2022
Flooring and Window/Walls Sales Specialist
Lowes
08.2018 - 05.2020
Appliance Sales Specialist
Lowe's, Macon Tech Drive
01.2018 - 08.2018
Kitchen Cabinet Specialist
Lowe's
05.2013 - 01.2018
Customer Service Associate II
Lowe's
04.2011 - 03.2013
High School Diploma -
Walton High School