Melissa Koenig

• Applied venipuncture techniques to collect blood samples from patients of all ages.
• Utilized barcode scanning software for accurate sample labeling and tracking.
• Provided clear instructions to patients regarding aftercare procedures to prevent complications.
• Demonstrated proficiency in handling difficult venipuncture cases with minimal discomfort to patients.
• Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
• Collected blood specimens following strict protocols to ensure sample integrity.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
• Used personal protective equipment correctly to protect coworkers and patients.
• Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
• Organized daily work based on collection priority.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
• While working independently in the lab I would results CBC, ESR, CMP, CPK, CRP, UA, Iron Panel along with many other tests.

Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.