Melissa Krinock
Toronto,OH
Summary
Knowledgeable health educator with more than 12 years of experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Case Management Lead Analyst – Health Educator
Cigna
01.2012 - Current
- Enhanced patient outcomes by providing one-on-one counseling on health behaviors and disease management.
- Promoted available resources and connected individuals with services.
- Developed strong relationships with customers, resulting in increased trust and repeat engagements.
- Identified cost-saving opportunities by encouraging customers to stay in network with their healthcare providers.
- Played a key role in the successful integration of annual volunteer days available to our team members.
- Built partnerships with community organizations such as the American Cancer Society and the Salvation Army to expand reach and impact.
Clinical Exercise Physiologist
Jefferson Regional Medical Center, AHN
09.2011 - 01.2012
- Performed cardiac and pulmonary rehab with both outpatient and inpatient populations.
- Aided with patient education, goal setting and encouraging lifestyle change.
Income Development Coordinator
American Cancer Society
09.2007 - 09.2011
- Lead volunteers for fundraising events such as Relay for Life and Making Strides Against Breast Cancer.
- Lead volunteers and teams in project planning and implementation of these events.
- Responsible for event budgets and income goals.
Clinical Exercise Physiologist
Jefferson Regional Medical Center, AHN
04.2007 - 09.2007
- Performed cardiac and pulmonary rehab with both outpatient and inpatient populations.
- Aided with patient education, goal setting and encouraging lifestyle change.
Clinical Exercise Physiologist, Cardiac Rehab
East Liverpool City Hospital
06.1993 - 12.2006
- Administered cardiac stress tests, Holter monitors and cardiac and pulmonary rehab with both outpatient and inpatient populations.
- Provided patient education, goal setting and encouraging lifestyle change.
- Served as the interim director for a brief period and was responsible for scheduling staff and following department budget and policies and procedures.
Education
Master of Science - Kinesiology
Indiana University
BloomingtonBachelor of Science - Exercise Science
West Liberty University
West Liberty, WVSkills
- Presenting
- Training and mentoring
- Customer Support
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Decision-Making
- Relationship Building
- Team building
Timeline
Case Management Lead Analyst – Health Educator
Cigna
01.2012 - Current
Clinical Exercise Physiologist
Jefferson Regional Medical Center, AHN
09.2011 - 01.2012
Income Development Coordinator
American Cancer Society
09.2007 - 09.2011
Clinical Exercise Physiologist
Jefferson Regional Medical Center, AHN
04.2007 - 09.2007
Clinical Exercise Physiologist, Cardiac Rehab
East Liverpool City Hospital
06.1993 - 12.2006
Master of Science - Kinesiology
Indiana University
Bachelor of Science - Exercise Science
West Liberty University