Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa K. Sawyer

Marysville,WA

Summary

Results-driven professional with expertise in customer service and a collaborative approach to teamwork. Embraces challenges as opportunities for growth and improvement. Aims to contribute positively to team dynamics and organizational success.

Overview

25
25
years of professional experience

Work History

Business Owner

One 31 Beauty
Lake Stevens, WA
06.2021 - Current

Certified esthetician with expertise in body waxing and tinting techniques. Executed full-body services catering to diverse clientele, including men and women. Prioritized customer service excellence to foster loyalty and repeat business. Created a pleasant environment to enhance overall client satisfaction.

Future Professional Esthetician

Evergreen Beauty College
Everett
11.2016 - 03.2017
  • Achieved certifications in Wax hair removal, Eyelash Extensions, Make-Up Application, Spray Tanning, and facials.
  • Delivered exceptional customer service to enhance client satisfaction and retention.
  • Executed client scheduling and maintained accurate bookkeeping practices.
  • Provided tailored product recommendations based on individual skin types for optimal results.

Registered Nurse

Providence Everett Medical Center
Everett
03.2007 - 2011
  • Recorded vital signs, including blood pressure and heart rate, assisting physicians effectively.
  • Facilitated personal hygiene efforts for patients to promote dignity and comfort.
  • Provided consistent, compassionate care for all patients and families, prioritizing safety.
  • Utilized comprehensive knowledge of medical terminology throughout interactions.
  • Achieved ongoing compliance with OSHA and HIPAA through continuous professional education.
  • Displayed professionalism in managing difficult health and safety situations with patients.

Office Manager

Phoenix Counseling Service
Everett
06.2000 - 02.2007
  • Administered HR programs, policies, practices, and processes for diverse group.
  • Answered multiple phone lines and problem solving clients’ needs and wants.
  • Coordinated, managed and prioritized several tasks simultaneously while using different programs Word, Excel, PowerPoint.
  • Compiled confidential filing systems to ensure client sensitive information was protected.
  • Coordinated all office billings/payroll and supply orders.

Education

Student - Esthetician

Evergreen Beauty College
Everett, WA
01.2017

Nursing - Nursing

Everett Community College
Everett, WA
01.2007

High school diploma - undefined

Snohomish High School
Snohomish, WA
01.2000

Skills

  • Proficient and certified in wax hair removal; expertise in Brazilian, bikini, back, legs, chest, underarms, and facial hair
  • Highly skilled and certified in Spray Tanning, Make-Up Application, and Eyelash Extension
  • Talented in Facials (including but not limited to Microdermabrasion) and product recommendations
  • Exceptional customer service skills, organizational skills; accurate, efficient, detail oriented, and can easily and effectively multi-task
  • Great composure in high stress situations and work well in fast paced environments
  • Self-starter; take the initiative for continued learning I am proactive in completing tasks and solving problems
  • Proficient in Microsoft Word, Access, Excel, PowerPoint, Outlook, QuickBooks and document formatting
  • Great at making recommendations and assisting in developing new procedures and programs for long-term prosperity and growth

Timeline

Business Owner

One 31 Beauty
06.2021 - Current

Future Professional Esthetician

Evergreen Beauty College
11.2016 - 03.2017

Registered Nurse

Providence Everett Medical Center
03.2007 - 2011

Office Manager

Phoenix Counseling Service
06.2000 - 02.2007

High school diploma - undefined

Snohomish High School

Student - Esthetician

Evergreen Beauty College

Nursing - Nursing

Everett Community College
Melissa K. Sawyer