Melissa LaFond
Glendora,CA
Summary
Criminal Justice college student prepared to deliver high-quality document management and editing. Adept at efficiently handling complex formatting and ensuring accuracy. Reliable and cheerful team player with a focus on achieving results and adapting to changing needs. Skilled in Microsoft Word and time management.
Overview
26
26
years of professional experience
Work History
California Cosmetologist (License #431799)
Self-employed
Glendora, CA
01.2002 - Current
- Streamlined appointment scheduling process using salon management software for improved efficiency.
- Ensured compliance with health and safety regulations while maintaining a clean and organized workspace.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated a high level of customer service to increase retention and satisfaction.
- Styled hair and makeup for commercials, The Emmys, The Oscars, movie red carpet events, and special events in Los Angeles and across the United States. Traveling extensively to New York for on-set work.
- Maintained a high number of return customers through precise cutting, coloring and styling of clients' hair.
Word Processor
Management Action Program (MAP)
Sherman Oaks, CA
01.2001 - 06.2002
- Operated word processing software to produce and edit documents efficiently.
- Managed document formatting and layout to ensure consistency across materials.
- Collaborated with teams to gather input and refine document content effectively.
- Implemented quality control measures to enhance accuracy in final outputs.
- Maintained strict adherence to deadlines, completing all assigned projects in a timely manner.
Education
Administration of Justice - Criminal Justice
Citrus College
Glendora, CA06-2028
Skills
- Attentive customer service
- Collaboration and teamwork
- Deadline adherence
- Data entry experience
- Multitasking Abilities
- Strong reading talents
- Friendly, positive attitude
Timeline
California Cosmetologist (License #431799)
Self-employed
01.2002 - Current
Word Processor
Management Action Program (MAP)
01.2001 - 06.2002
Administration of Justice - Criminal Justice
Citrus College