Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa LaMew

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Passionate job seeker eager to secure entry-level position. Ready to help team achieve company goals with a positive attitude and willingness to take on added responsibilities.

Overview

17
17
years of professional experience

Work History

Stay at Home Mom

Self-employed
12.2017 - Current
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Played games, worked on puzzles, and read books to young children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Engaged with children on age-appropriate level.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Maintained entire family's schedule and organized events.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Facilitated transportation to and from appointments.
  • Coordinated appointments with medical professionals.
  • Provided assistance with medication management.

Office Manager

Cleasby Chiropractic
10.2020 - 11.2022
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Managed office operations while scheduling appointments for the doctor and massage therapist.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Barista Shift Lead

Great Grounds Coffee
02.2019 - 04.2020
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Generated friendly atmosphere by encouraging employees to greet and speak to customers.
  • Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Monitored customer feedback to improve barista performance and customer service.
  • Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
  • Collaborated with cafe management to design and implement promotional strategies for cafe items.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Served consistent portions following recipes and control standards.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
  • Monitored food preparation, production, and plating for quality control.
  • Created new recipes, outlined steps, and training staff on correct preparation.

Packing Specialist

Perrigo Company
02.2007 - 12.2017
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
  • Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Operated shrink-wrap machines, box sealers and labelers to complete jobs quickly.
  • Counted and recorded finished and rejected packaged items.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
  • Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
  • Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
  • Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
  • Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.

Education

High School Diploma -

Gull Lake High School
Richland
06.2005

Skills

  • Records Maintenance
  • Order Supplies
  • Office Supplies and Inventory
  • Scheduling
  • Customer Relations
  • Greet Guests
  • Customer Service
  • Excellent Multitasking Abilities

Timeline

Office Manager

Cleasby Chiropractic
10.2020 - 11.2022

Barista Shift Lead

Great Grounds Coffee
02.2019 - 04.2020

Stay at Home Mom

Self-employed
12.2017 - Current

Packing Specialist

Perrigo Company
02.2007 - 12.2017

High School Diploma -

Gull Lake High School

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Melissa LaMew