Experienced with project management and team leadership, ensuring high standards in every task. Utilizes strategic planning to enhance workflow and efficiency. Strong understanding of quality assurance and process optimization.
Work History
Traffic Area Manager
1 Year 7 Months
Sam's Club | 03.2025 - Current
Maintain yard safety, accuracy, and capacity.
Work closely with vendors and carriers to ensure timely delivery of freight, inbound and outbound.
Remedy problem inbound freight by working with vendors and other facilities.
Training of new processes to associates.
Quality Assurance
2 Years
Sam's Club | 03.2023 - 03.2025
Ensure consistent quality and accuracy of inventory by monitoring and tracking freight
Collaborates with teams to troubleshoot various warehouse-related issues.
New associate training and development
Assistant General Manager
4 Years 8 Months
Buffalo Wild Wings Franchise | 07.2015 - 03.2020
Motivated, trained, and provided feedback to employees to maximize performance.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Managed team schedule with eye for coverage needs and individual strengths.
Training Store Restaurant Manager
7 Years
Steak N Shake | 07.2008 - 07.2015
Directed efforts resulting in Training Store status resulting in training all new managers
Organized central orientation sessions for the entire district
Controlled food cost by inventory and ordering
Adhered strictly to health protocols for successful inspection outcomes.
Carefully interviewed, selected, trained, and supervised staff of 50.
Education
High school or equivalent - Art & Design
Hilliard Darby High School | Hilliard, OH | 05-2008
Skills
Natural leader
Complex Problem-solving
Staff training and development
Documentation and reporting
Work prioritization
Attention to detail
Multitasking Abilities
MS office
Accomplishments
Awarded Manager of the Quarter - Q3 2025.
Increased weekly receiving volume from 700k units to 1.1mil units, 57% within 6 months.
Opened, maintained, and successfully closed Groveport's first Offsite Yard.
Completed Spark Chain – Supply Chain Management Course with a 97% score.
Certification
Completed Walmart Spark Chain SCM Leadership Academy