Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melissa Lauderdale

Rancho Cucamonga,CA

Summary

Proven Inventory Manager with a track record of enhancing warehouse efficiency and reducing costs by over 30% at Blackcraft Cult. Skilled in inventory management and team leadership, adept at implementing innovative warehouse solutions and fostering a collaborative environment. Excelled in streamlining operations and improving inventory accuracy through critical thinking and effective decision-making.

Overview

10
10
years of professional experience

Work History

Inventory Manager

Blackcraft Cult
10.2019 - 01.2025
  • Created and updated regular inventory reports and records.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Labeled, organized and located inventory items in staging areas or on shelves according to size and product description.
  • Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Tracked and managed transfer paperwork such as packing lists.
  • Issued timely and accurate responses to both internal and external inquiries.
  • Streamlined warehouse operations, resulting in reduced labor costs and increased productivity.
  • Tracked orders and notified customers of status or potential delays.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Sorting Associate

Amazon
06.2019 - 12.2021
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Used hand-held scanners to sort items into specific locations.
  • Operated pallet jacks to move large and heavy items for sorting.
  • Followed company policies and procedures to produce consistent work results.
  • Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
  • Enhanced sorting efficiency by implementing innovative techniques and strategies.
  • Played key role in meeting daily sorting quotas through diligent work and focus.
  • Participated in ongoing training programs to further develop skills related to warehouse operations and best practices.
  • Printed labels, wrapped pallets, and loaded into outbound staging areas.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Supervisor

Pomona Fairplex
08.2014 - 06.2018
  • Provided customers with outstanding customers service as their first point of contact.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Resolved scheduling conflicts promptly, minimizing disruptions to daily operations.
  • Collaborated with management to identify staffing needs.
  • Collaborated with management to develop optimal staffing plans, ensuring adequate coverage during peak periods.
  • Ensured compliance with labor laws and company policies when creating schedules for team members.
  • Developed strong relationships with employees, fostering an atmosphere of trust that facilitated open dialogue about scheduling preferences or concerns.
  • Set schedules for 30+ staff by planning and designating shifts and hours.
  • Maintained detailed records of crew schedules, vacations, and time off requests for accurate payroll processing.
  • Managed last-minute schedule changes, minimizing disruptions to both crew members and operations.
  • Reviewed project plans to verify requirements for placement and parking ratios.

Picker Packer

Pacific Fund Raisers
11.2015 - 04.2018
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Packaged boxes, and loaded onto outbound pallets.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Streamlined warehouse operations through efficient organization of products and inventory management.
  • Picked and packed order items.
  • Followed orders precisely for correct items, and quantities.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Pre-assembled containers to be easily selected by packing associates.
  • Interacted with school personnel in friendly and knowledgeable way.

Education

No Degree - General Studies

Chaffey College
Rancho Cucamonga, CA
05.2000

High School Diploma -

Valley View High School
Ontario, CA
12.1992

Skills

  • Team leadership
  • Initiative and Self-motivation
  • Order processing
  • Shipping and receiving
  • Inventory distribution
  • Process implementation
  • Report preparation
  • Process improvement
  • Inventory reconciliation
  • New product acquisition
  • Verbal and written communication
  • SKU and barcode assignment
  • SOP creation
  • Inventory reporting
  • Warehouse organization
  • Data entry
  • Work Planning and Prioritization
  • Warehouse logistics
  • Order picking and processing
  • Shipment tracking
  • Customer service
  • Project management

Accomplishments

  • Supervised team of 15 staff members.
  • Used Microsoft Excel to develop inventory tracking and cost spreadsheets.

Timeline

Inventory Manager

Blackcraft Cult
10.2019 - 01.2025

Sorting Associate

Amazon
06.2019 - 12.2021

Picker Packer

Pacific Fund Raisers
11.2015 - 04.2018

Supervisor

Pomona Fairplex
08.2014 - 06.2018

No Degree - General Studies

Chaffey College

High School Diploma -

Valley View High School

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Melissa Lauderdale