Melissa LeAnn Smith
Middleburg,FL
Summary
Detail-oriented Administrative Assistant with expertise in correspondence preparation and calendar coordination. Proficient in travel logistics, phone management, and inquiry resolution. Strong ability to anticipate needs and implement proactive solutions for efficiency.
Overview
18
18
years of professional experience
Work History
Senior Underpayment Analyst
HCA Parallon, Atlantic SSC
06.2022 - Current
- Resolved payment discrepancies by analyzing claims and identifying root causes.
- Managed over 100K accounts with precision and accountability.
- Fostered team collaboration by offering input and encouragement in meetings.
- Pursued additional payments through various communication methods with payers.
- Provided timely updates on Reconsideration letters to ensure follow-up compliance.
- Coordinated with SSC Legal team for escalations on complex accounts.
Senior Staff Assistant
Clay County Sheriff’s Office, Middleburg, FL
09.2007 - 06.2022
- Managed confidential high-profile cases and personnel data effectively.
- Prepared comprehensive reports for command staff on division occurrences.
- Executed complex administrative tasks, including correspondence and memorandum composition.
- Coordinated training requests and travel arrangements with precision and efficiency.
- Safeguarded sensitive personnel correspondence and Internal Affairs files diligently.
- Tracked annual evaluations and prepared assessments for over 135 personnel.
Education
Administrative Assistant Career Diploma -
Penn Foster
10.2016
Bachelor of Science - undefined
Warner University
Lake Wales, FL05.2009
Diploma - undefined
Middleburg High School
Middleburg, FL06.1986
Skills
- Experienced with Microsoft Office applications
- Excel data analysis
- Service excellence
- Prioritization and scheduling
- Team collaboration
- Continuous improvement
- Consistent deadline management
- Appointment coordination
- Meeting facilitation
- Organizing transportation arrangements
- Sensitive data protection
- Teamwork and collaboration
- Proficient in handling multiple priorities
- Reliability
- Excellent communication
- Prioritization of tasks
- Independent drive
Timeline
Senior Underpayment Analyst
HCA Parallon, Atlantic SSC
06.2022 - Current
Senior Staff Assistant
Clay County Sheriff’s Office, Middleburg, FL
09.2007 - 06.2022
Bachelor of Science - undefined
Warner University
Diploma - undefined
Middleburg High School
Administrative Assistant Career Diploma -
Penn Foster