Melissa Leonardson
Bluffdale,UT
Summary
Well-qualified self-employed realtor with proven success in sales and marketing. Highly proficient in building lasting relationships with clients and team members to achieve company sales objectives. Ready to leverage training and sales experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Temporary Sales Consultant
Toll Brothers
08.2022 - Current
- Onsite presence for all Salt Lake & Utah County sales centers
- Happily welcome guests and gather contact information
- Introduce potential buyers to Toll Brothers' products
- Assess buyer needs and make recommendations accordingly.
- Suggest decorated model homes to visit. Offer pricing information, availability and floor plans
- Guide buyers through model homes and quick move in homes. Answer questions, offer suggestions and advice.
- Resource for local area data.
- Relay detailed buyer information to sales consultants for individual communities
- Facilitate sales as the point of contact between buyers, sales consultants and area sales manager
Licensed Professional Realtor
RealtyPath
06.2023 - Current
- Developed new real estate business and managed new and existing clients
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages loan officer options
- Performed home evaluations and developed competitive market analysis for individual homes
- Prepared comparative market analyses for prospective sellers to help them understand current market conditions when making selling decisions
- Wrote listings detailing and professionally highlighting property features to increase sales chances
- Advertised client properties through websites, social media, etc
- Marketed and sold property for clients by hosting open houses and advertising online and in print
- Established positive flow of communication with agents, clients and personnel involved in closing transactions
- Delivered exceptional customer service by promptly addressing client questions and concerns, resulting in a high rate of repeat business and referrals
- Negotiated favorable contract terms for buyers and sellers, ensuring successful transactions and satisfied clients
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
Licensed Professional Realtor
KW South Valley
03.2019 - 05.2023
- Daily prospecting and follow-up
- Set appointments for buyer and seller consultations
- Attended consultations and presented appropriate information
- Participated in team meetings and client appreciation events
- Coordinated appointments to show homes and helped other team members show homes
- Hosted open houses for my clients and other agents' listings
- Reviewed and executed confidential documents, contracts and disclosures
Patient Service Representative
Intermountain Health
08.2016 - Current
- Greet patients and facilitate registration by accurately entering demographic and insurance information into electronic health record systems
- Provide excellent customer service to patients and medical staff
- Increase overall practice revenue by diligently collecting copayments at time of service
- Handle customer service inquiries in person and via telephone
- Establish and maintain positive working relationships with patients and staff
- Apply administrative knowledge and courtesy to explain procedures and services to patients
- Train new staff on all responsibilities of a PSR
- Provide recommendations to management regarding service improvements to minimize recurring patient issues and complaints
Education
Real Estate License -
Praedo Institute
Salt Lake City, UT02.2019
Paralegal Certificate -
Westminster College
Salt Lake City, UT08.1993
Skills
- Successful real estate business owner
- Responsive communicator
- Attentive to detail
- Thorough, personable, happy & patient
- Professional communicator both written & verbal
- Reliable, accountable, organized & dedicated
- Self-starter, team player, helpful & wise
- Experienced problem solver
Timeline
Licensed Professional Realtor
RealtyPath
06.2023 - Current
Temporary Sales Consultant
Toll Brothers
08.2022 - Current
Licensed Professional Realtor
KW South Valley
03.2019 - 05.2023
Patient Service Representative
Intermountain Health
08.2016 - Current
Real Estate License -
Praedo Institute
Paralegal Certificate -
Westminster College