Melissa Lewis
South Hempstead
Summary
Registered nurse case manager with extensive experience at Mount Sinai South Nassau, specializing in patient advocacy and chronic disease management. Demonstrated success in improving patient outcomes through effective care coordination and leadership. Proficient in EMR/EHR software, showcasing strong empathy and time management skills to ensure high-quality care delivery.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Mount Sinai South Nassau
Oceanside
03.2022 - Current
- Coordinated discharge planning with multidisciplinary teams for safe community reintegration.
- Coordinated with physicians and social workers to streamline patient care, improving overall patient outcomes.
- Assessed and reviewed patients for discharge, integrating services for home care and durable medical equipment.
- Monitored patient progress, adjusting care plans accordingly to meet individual needs.
- Engaged in team meetings to discuss treatment options for complex cases, contributing to enhanced collaborative decision-making.
- Utilized critical thinking skills to assess new information impacting patient care.
- Arranged placements of admissions and transfers per clinical standards and guidelines.
- Provided education to families on health management, promoting informed participation in care processes.
RN Case Manager
Amedisys
Garden City
04.2021 - 04.2022
- Assess patients residing in assisted living facilities, under homecare, or in hospice
- Executed care plans per physician directives to ensure alignment with treatment goals.
- Updated patients and families/proxies on progress of nursing care plans and medication regimens to ensure informed decision-making.
- Produced comprehensive reports of nursing observations and evaluations to enhance care plan effectiveness.
Home Care Registered Nurse
Amber Court at Home
Brooklyn
05.2019 - 10.2021
- Assess the cognitive, physical, and psychological status of patients residing in assisted living facilities
- Implement care plans for patient treatment after assessing and verifying physician medical orders
- Updated patients on disease processes, nursing care plans, and medication administration to ensure informed decision-making.
- Generated in-depth reports of nursing observations to facilitate continuity of patient care.
- Promoted patient and family education to improve understanding of care plans and enhance treatment adherence.
- Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms
Residential Nursing Supervisor
ACLD
Bethpage
04.2015 - 04.2019
- Supervised 6 residential nurses in 24-hour nursing care for individual residential alternatives and 4 residential nurses across 3 intermediate care facilities, ensuring quality patient care.
- Assessed patients to determine individual needs, developed care plans in coordination with multidisciplinary healthcare professionals, including physicians, case managers, and social workers
- Participated in assessment, planning, implementation, and supervision of medical care for people with intellectual and learning disabilities
- Provided training and oversight of direct care staff
- Conducted phone triage for emergency situations, supporting nursing teams during staffing shortages.
- Assisted with AMAP certification process for 3 individual residential alternative homes, supporting compliance with state regulations and improving staff competencies.
- Participated in agency interdisciplinary committees, including the Council for Quality Leadership, to enhance care practices and promote quality initiatives.
Float Registered Nurse
Total Health Care
Queens Medical Center
08.2013 - 04.2015
- Administered prescribed treatments, medications, and intravenous infusions to support patient recovery under physician's orders.
- Provided inpatient care on surgical unit; assessed needs and executed nursing care plans to ensure patient well-being.
- Conducted rounds with medical staff to enhance communication and collaboration among patients, providers, and nursing team.
Staff Nurse
Franklin Hospital (NSLIJ)
Valley Stream
01.2008 - 01.2013
- Managed patient care from admission to discharge or transfer, delivering basic care including wound dressing, vitals monitoring, hygiene maintenance, and specimen collection
- Conducted patient monitoring and assessments, reporting changes in condition, behaviour, appearance, cognitive state, and vitals to inform care decisions
- Executed emergency interventions for urgent patient needs, ensuring timely and effective responses to critical situations
- Delivered medications via oral, IV, and intramuscular injections
- Addressed questions from patients and families concerning diagnosis, treatment, and continued care; provided/recommended additional resources as needed
Education
A.S. - Applied Science, Nursing
St. Vincent Catholic Medical Center School of Nursing
Fresh Meadows, NY05-2007
B.S. - Biology
Binghamton University
Binghamton, NY05-1999
Skills
- Leadership and staff management
- Home health care
- Patient advocacy
- EMR/EHR software proficiency
- Microsoft Office Suite expertise
- Chronic disease management
- Empathy and discipline
- Time management
- EKG administration
- Phlebotomy skills
- Medication management
Certification
- CPR
- BLS
- ACLS
- RN
Timeline
Registered Nurse Case Manager
Mount Sinai South Nassau
03.2022 - Current
RN Case Manager
Amedisys
04.2021 - 04.2022
Home Care Registered Nurse
Amber Court at Home
05.2019 - 10.2021
Residential Nursing Supervisor
ACLD
04.2015 - 04.2019
Float Registered Nurse
Total Health Care
08.2013 - 04.2015
Staff Nurse
Franklin Hospital (NSLIJ)
01.2008 - 01.2013
A.S. - Applied Science, Nursing
St. Vincent Catholic Medical Center School of Nursing
B.S. - Biology
Binghamton University