Melissa Lindquist
Houston,Tx
Summary
Communicative individual experienced in providing exceptional customer service in busy office environments. Skilled in managing multiple tasks with accuracy and efficiency. Adept at creating and updating records and filing systems. Committed to delivering best customer service and fostering positive relationships with customers.
Overview
21
21
years of professional experience
Work History
Receptionist
VCA Animal Hospital
04.2013 - Current
- Maintained various office or program records using secure filing system.
- Backed up and assisted with clerical or technical tasks, driving operations during staff absences.
- Maintained detailed and accurate records of visitor requests and of calls received.
- Checked visitors in and directed or escorted to appropriate departments and personnel.
- Restrained animals during examinations and treatments to prevent accidental injury to patients and staff.
- Conducted initial exams on pets, recording vital signs and collecting lab samples.
- Administered medications, vaccinations, and treatments to animals.
Vet Technician Assistant
Rockport Animal Clinic
08.2011 - 09.2012
- Reviewed vaccination records, preparing and administering shots according to clinic protocol.
- Cleaned and disinfected common areas and animal kennels to reduce spread of illness.
Home Care Provider
Home Health
01.2005 - 02.2011
- Transported patients to bathroom and provided incontinent care.
- Advised on nutrition and housekeeping, supporting activities of daily living.
Education
MEDICAL ASSISTANT - CLINICAL MEDICAL ASSISTING
Tx school of Business
Houston, TX06-2002
Skills
- Collecting Specimens For Analysis
- Vaccination Administration
- Inputting Claims
- Client Service
Timeline
Receptionist
VCA Animal Hospital
04.2013 - Current
Vet Technician Assistant
Rockport Animal Clinic
08.2011 - 09.2012
Home Care Provider
Home Health
01.2005 - 02.2011
MEDICAL ASSISTANT - CLINICAL MEDICAL ASSISTING
Tx school of Business