Rosa Griffin
Dallas,TX
Summary
Dynamic and results-oriented professional with extensive experience as a Veterinary Assistant at Bellaire Blvd Animal Clinic and a proven track record in client relations at Joel Elijah adult care. Excelled in administering first aid and anesthesia monitoring, surpassing daily transaction goals by 50%. Renowned for exceptional customer service skills and relationship building, consistently delivering high-quality care and achieving client satisfaction.
Overview
22
22
years of professional experience
Work History
Construction Assistant
ALbarran Pool
Dallas, TX
01.2022 - Current
- Communicated effectively with clients, contractors, architects, engineers..
- Performed demolition activities, such as removing walls or tearing out flooring.
- Organized construction equipment and supplies for job sites.
Veterinary Assistant
animal hospital on teasley ln
Denton, TX
07.2021 - 11.2021
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Provided detailed patient care instructions to pet owners.
Veterinary Assistant
Mission bend animal clinic
01.2020 - 06.2020
- I assisted DVM in surgery and Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
- Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area
- Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately 20 up 40 animals per day
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries
- Reviewed pet records from daily visits and appointments, entering all important data into system
Client Relations Specialist
Joel Elijah adult care
10.2018 - 05.2019
- Created communication strategies to meet client objectives
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Passed daily transactions goal by 50 % and end-of-month goals by 100 %
Veterinary Assistant
Bellaire Blvd Animal clinic
03.2015 - 12.2016
- Assisted the doctor in surgery and taking care the pets and answering phones
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Veterinary Assistant
Big thicket Animal clinic
05.2012 - 11.2015
- Assisted the doctor in the surgery helping clients on there need answering the phone taking care of the house and track of supply
- Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Veterinary Assistant
Green trails Animal clinic
04.2003 - 05.2003
- I assisted DVM in surgery and answering phone and answer owners questions
Education
Genesis Vocational School -
01.2003
High school -
05.1999
Skills
- Gowning and gloving procedures
- Pre-anesthetic preparation
- Patient bathing
- Lab animal restraint
- Relationship building
- Anesthesia monitoring
- Lab analysis
- Use of muzzles and restraints
- Administering first aid
- Maintain controlled drug inventory
- Monitoring recovery
- Recording and charting procedures
- Explaining treatment
- Collecting specimens for analysis
- Customer service skills
- Radiology
- Spay and neuter surgeries
- Administering subcutaneous medication
- Client education
Activities
Use this section to highlight your relevant passions, activities, and how you like to give back. It’s good to include leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more.
Timeline
Construction Assistant
ALbarran Pool
01.2022 - Current
Veterinary Assistant
animal hospital on teasley ln
07.2021 - 11.2021
Veterinary Assistant
Mission bend animal clinic
01.2020 - 06.2020
Client Relations Specialist
Joel Elijah adult care
10.2018 - 05.2019
Veterinary Assistant
Bellaire Blvd Animal clinic
03.2015 - 12.2016
Veterinary Assistant
Big thicket Animal clinic
05.2012 - 11.2015
Veterinary Assistant
Green trails Animal clinic
04.2003 - 05.2003
Genesis Vocational School -
High school -
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