Melissa Lopez
Bend
Summary
Dedicated behavioral health professional with seven years of experience supporting children, youth, and families through wraparound and community-based services. Skilled in building strong, trusting relationships and helping families identify their strengths, find their voice, and advocate for their needs within complex systems. Experienced in coordinating care, facilitating team meetings, and promoting collaboration among providers to ensure holistic, family-centered support. Recently acquired my Master of Social Work to advance clinical skills and continue serving youth and families as a therapist committed to empowerment, equity, and lasting change.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Wraparound Care Coordinator
Deschutes County Behavioral Health
Bend
07.2019 - Current
- Managed 15 to 20+ Wraparound Cases.
- Coordinated comprehensive care plans for individuals with behavioral health needs.
- Collaborated with multidisciplinary teams to improve service delivery and client satisfaction.
- Navigated complex systems on behalf of families to secure essential services such as housing, healthcare, and education assistance.
- Developed and implemented individualized intervention strategies tailored to client needs.
- Monitored progress of clients, adjusting care plans as necessary to ensure optimal outcomes.
- Conducted assessments to identify strengths and challenges within client systems.
- Trained and mentored new staff on best practices in wraparound care coordination.
- Developed culturally competent strategies that respected diverse family backgrounds when providing care coordination services.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
Residential Program Supervisor
North West Youth Discovery
Bend, OR
2017 - 2018
- Provided supervision of 8-10 residents.
- Supervised daily operations of residential programs, ensuring adherence to safety and regulatory standards.
- Implemented program improvements based on resident feedback and behavioral assessments.
- Developed community partnerships to enhance resource availability for residents and their families.
- Facilitated conflict resolution among residents, promoting a positive living environment.
- Coordinated community outings for residents, enriching their lives through social interaction and integration into the local area.
- Supported residents during times of transition or crisis by providing guidance, reassurance, and appropriate interventions when necessary.
Education Assistant, Special Needs
High Desert ESD
Bend, OR
2016 - 2018
- Supported individualized education plans by assisting students with special needs during classroom activities.
- Implemented behavioral strategies to promote positive interactions and engagement among students.
- Provided one-on-one support to students, enhancing their educational experience and personal growth.
- Enhanced student learning by implementing personalized instructional strategies for special needs individuals.
- Fostered positive relationships between special needs students and their general education peers through inclusive activities.
Education
Master of Social Work - Social Work
Grand Canyon University
Phoenix, AZ07-2026
Bachelor of Science - Human Development And Family Services
Oregon State University
Corvallis, OR2022
Associate of Science - Criminal Justice
Eastern Gateway Community College
Steubenville, OH2020
Skills
- Family engagement
- Care planning
- Teamwork and collaboration
- Problem-solving
- Reliability
- Organizational skills
- Clinical documentation
- Family support
- Crisis intervention
Accomplishments
Sat on 4 Governance Committees within Wraparound, including the SOCI Executive Level.
Currently sit on the Employee Retention Sub Committee.
Certification
- Behavioral Health Consortium
- First Aid and CPR
- System of Care Wraparound
- Crisis Prevention Intervention Certified
- CANS 0-5 and 6-12 Certified
- Oregon Health Plan Assistor
- CAMS
- Certified Peer Support Specialist
- Cultural Framework
Languages
Spanish
Limited Working
Timeline
Wraparound Care Coordinator
Deschutes County Behavioral Health
07.2019 - Current
Residential Program Supervisor
North West Youth Discovery
2017 - 2018
Education Assistant, Special Needs
High Desert ESD
2016 - 2018
Master of Social Work - Social Work
Grand Canyon University
Bachelor of Science - Human Development And Family Services
Oregon State University
Associate of Science - Criminal Justice
Eastern Gateway Community College
Internships
CLINICAN / CCRT RESPONDER Jul 2024 - Apr 2025
Deschutes County Behavioral Health
Clinician / SCHOOL-BASED HEALTH CENTER Sep 2025 - April 2026
Deschutes County Behavioral Health Redmond High School