Melissa Lullo
Oceanside ,NY
Summary
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction. Experienced with creating nurturing and educational environments for young children. Utilizes effective communication and organizational skills to support daily activities and developmental milestones. Knowledge of early childhood education principles and techniques, ensuring safe and engaging atmosphere for growth and learning.
Overview
16
16
years of professional experience
Work History
Front Desk Receptionist
Dr. Denier
09.2008 - 03.2010
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Freight Forwarder Management Assistant
Airgate International
07.1994 - 01.2002
- Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
- Negotiated favorable rates with carriers to ensure competitive pricing for clients while maintaining company profit margins.
- Maintained detailed records of all shipments and transactions, providing an accurate basis for reporting and analysis purposes.
- Collaborated with sales team to identify new business opportunities and expand the company''s client base within target markets.
Education
Associates Degree - Merchandising
06.1994
09.1992
Timeline
Front Desk Receptionist - Dr. Denier
09.2008 - 03.2010
Freight Forwarder Management Assistant - Airgate International
07.1994 - 01.2002
Laboratory Institute of Merchandising - Associates Degree , Merchandising
East Rockaway - ,
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