Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Lung

Kingston,WA

Summary

Dynamic sales professional with a proven track record at BDP Radio Networks, excelling in exceptional customer service and client account management. Achieved sales goals by cultivating relationships and effectively resolving disputes. Skilled in negotiation tactics and sales pipeline management, driving business growth through strategic communication and relationship-building.

Overview

28
28
years of professional experience

Work History

Sales Associate

BDP Radio Networks
07.2017 - Current
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Managed accounts to retain existing relationships and grow share of business.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Machanic

Boeing Company
05.1997 - 09.2016
  • Disassembled defective parts to make proper repairs.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Ordered repair parts quickly to prevent delays in projects and repair work.


Owner/Operator Dog Grooming

Self-employeed
08.2009 - 02.2016
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Made sure that products were produced on time and are of good quality.
  • Interacted well with customers to build connections and nurture relationships.

Education

No Degree -

Edmonds Community College
Lynnwood, WA

GED -

Everett Community College
Everett, WA
09-1989

Skills

  • Exceptional customer service
  • Task prioritization
  • Superb time management
  • Excellent communication skills
  • Negotiation tactics
  • Contract preparation
  • Verbal and written communication
  • Dispute mediation
  • Reliable and punctual
  • Sales pipeline management
  • Price quote preparation
  • Client account management

Timeline

Sales Associate

BDP Radio Networks
07.2017 - Current

Owner/Operator Dog Grooming

Self-employeed
08.2009 - 02.2016

Machanic

Boeing Company
05.1997 - 09.2016

No Degree -

Edmonds Community College

GED -

Everett Community College

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