Melissa Macias
Perris,California
Summary
Certified Phlebotomist with hands-on experience in venipuncture, specimen collection, and patient care. Highly skilled in maintaining accuracy, safety, and infection control while ensuring patient comfort. Adapt at working in fast-paced environments, handling high patient volumes, and following HIPAA and OSHA regulations. Dedicated to providing compassionate and efficient healthcare services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Plasma Center Technician
Biolife Plasma Center
05.2025 - Current
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Monitored vital signs continuously throughout the donation process, promptly addressing any fluctuations or concerns as they arose.
- Promoted a positive atmosphere among donors and staff, fostering strong relationships that encouraged repeat donations.
- Collaborated with team members to achieve a clean and organized work environment, promoting efficiency and reducing errors.
Student Phlebotomist
Menifee Global Medical Center
01.2024 - 02.2024
- Collected blood samples following established safety protocols and procedures.
- Maintained accurate patient records and documentation during phlebotomy procedures.
- Achieved high levels of accuracy during blood draws by consistently using correct techniques, such as proper needle insertion angle and placement.
- Assisted in preparing patients for blood draws, ensuring comfort and understanding of procedures.
- Utilized venipuncture techniques to successfully obtain quality specimens for laboratory analysis.
- Improved patient satisfaction with compassionate care and clear communication about the phlebotomy process.
Student Medical Assistant
Atiga Family Practice
08.2023 - 09.2023
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Supported physicians during examinations by preparing instruments and maintaining cleanliness of exam rooms.
- Coordinated patient scheduling to optimize office workflow and reduce wait times.
- Educated patients on medication instructions and follow-up care procedures for improved health outcomes.
- Conducted routine vital sign checks, contributing to comprehensive patient assessments and care planning.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Prepared lab specimens for diagnostic evaluation.
Inbound Problem Solver
Amazon Warehouse
04.2022 - 07.2023
- Resolved customer inquiries by effectively utilizing problem-solving skills and available resources.
- Collaborated with team members to enhance warehouse operations and improve service quality.
- Analyzed inventory discrepancies, identifying root causes and recommending corrective actions.
- Assisted in maintaining accurate inventory records using warehouse management systems.
Task Associate
Ulta
03.2021 - 02.2022
- Assisted in maintaining product displays to enhance visual merchandising and customer experience.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
Packer
Amazon Warehouse
08.2018 - 12.2020
- Operated packaging machinery to ensure efficient product preparation for shipment.
- Collaborated with team members to meet daily production goals and maintain workflow efficiency.
- Inspected products for quality assurance, identifying defects prior to packaging.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Improved team collaboration through effective communication and coordination with coworkers.
Skills
- Venipuncture
- Blood collection
- Specimen handling
- Quality control
- Analytical thinking
- Active listening
- Goal minded
- Multitasking
- Organizational skills
- Customer service
- Attention to detail
- Patient care
- Teamwork and collaboration
- Excellent communication
Certification
- Certified Phlebotomy Technician 1 (CPT1) - California Department of Public Health
- Basic Life Support (BLS) - American Heart Association
Languages
Spanish
Native or Bilingual
Timeline
Plasma Center Technician
Biolife Plasma Center
05.2025 - Current
Student Phlebotomist
Menifee Global Medical Center
01.2024 - 02.2024
Student Medical Assistant
Atiga Family Practice
08.2023 - 09.2023
Inbound Problem Solver
Amazon Warehouse
04.2022 - 07.2023
Task Associate
Ulta
03.2021 - 02.2022
Packer
Amazon Warehouse
08.2018 - 12.2020