Aisha Joe
New York,NY
Summary
Accomplished Phlebotomist with a track record of enhancing patient satisfaction and streamlining plasma processing at Plasma Care. Leveraged phlebotomy expertise and exceptional communication skills to foster positive relationships and improve operational efficiency. Achieved significant reductions in donor wait times, demonstrating a commitment to excellence and patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Plasma Center Technician
Plasma Care
10.2024 - Current
- Promoted a positive atmosphere among donors and staff, fostering strong relationships that encouraged repeat donations.
- Performed precise plasma collection procedures, ensuring donor comfort and minimizing adverse reactions.
- Collaborated with team members to achieve a clean and organized work environment, promoting efficiency and reducing errors.
- Reduced wait times for donors by efficiently scheduling appointments according to center capacity constraints and individual preferences.
- Maintained high-quality standards by performing regular equipment maintenance checks and calibrations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
- Increased donor satisfaction by providing exceptional customer service during the entire donation process.
Mobile Phlebotomist
Exam One
03.2023 - 11.2024
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Centrifuged blood samples as outlined in clinical protocols.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Expanded availability for blood draws by working flexible hours, including weekends and holidays when necessary.
Phlebotomist
Harlem Hospital Center
04.2019 - 05.2021
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
- Developed and implemented strategies to improve phlebotomy processes.
Education
Associates Administration Studies -
Plaza College
Queens, NY06.2019
Skills
- Patient care
- Phlebotomy expertise
- Customer service
- Time management
- Attention to detail
- Venipuncture
- Multitasking
- Butterfly venipuncture
- HIPAA regulations
- Certified in CPR/AED
- Phlebotomy technician (PT)
- Patient monitoring
- Blood culturing
- Lab safety protocols
- Plasma processing
- Problem-solving
- Problem-solving abilities
- Excellent communication
Certification
Phlebotomist technician
EKG technician
Bls certified
Timeline
Plasma Center Technician
Plasma Care
10.2024 - Current
Mobile Phlebotomist
Exam One
03.2023 - 11.2024
Phlebotomist
Harlem Hospital Center
04.2019 - 05.2021
Associates Administration Studies -
Plaza College