Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Plasma Center Technician
Bio Life Plasma
Houston, TX
09.2024 - Current
Performed daily maintenance on centrifuge and other laboratory equipment.
Assisted in the collection of plasma donations from donors.
Conducted required safety checks to ensure compliance with all regulations.
Maintained accurate records of donor collections, including volume and type of donation.
Performed quality control tests on collected plasma samples.
Inspected and sterilized equipment before and after each use according to established protocols.
Customer Service Representative
LAZ Parking
Houston, TX
06.2023 - 10.2024
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Greeted and checked in patients, updating patient information in computer system.
Verified insurance coverage for appointments and collected co-payments as required.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Driver
Chick-fil-A
Spring, TX
06.2022 - 07.2023
Delivered food orders to customers in a timely manner.
Loaded and unloaded delivery vehicles with food items.
Ensured that the correct order was delivered to the customer.
Followed all safety protocols while driving.
Maintained cleanliness of vehicle interior and exterior.
Handled cash payments from customers for delivery orders.
Answered customer inquiries regarding menu items, prices and availability.
Grocery Stocker
Piggly Wiggly Grocery Store
Tunica, MS
11.2020 - 07.2021
Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
Received, unpacked, and stored incoming merchandise according to company guidelines.
Inspected product quality and quantity before restocking shelves with new items.
Education
Associate of Arts - Buisness Adminstration
Coahoma Community College
Clarksdale, MS
05-2024
High School Diploma -
Coahoma County Jr/Sr High School
Clarksdale, MS
05-2022
Skills
Medical Screening
Patient Care
Medical Records Management
Injection Administration
Blood Culturing
Quality Control
Appointment Scheduling
Customer Service Representative
Analytical
Remote Office Availability
Project Planning
Microsoft Office
Communication
CRM
Performance Tracking
Sales strategy development
Training programs
Timeline
Plasma Center Technician
Bio Life Plasma
09.2024 - Current
Customer Service Representative
LAZ Parking
06.2023 - 10.2024
Driver
Chick-fil-A
06.2022 - 07.2023
Grocery Stocker
Piggly Wiggly Grocery Store
11.2020 - 07.2021
Associate of Arts - Buisness Adminstration
Coahoma Community College
High School Diploma -
Coahoma County Jr/Sr High School
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