Melissa Mahin
Miltonvale,KS
Summary
Focused professional skilled in stabilizing and assessing patients in emergency situations. Adept in utilizing medical equipment and instruments to diagnose and treat patients. Possesses strong interpersonal skills to effectively communicate with patients, emergency personnel and medical staff.
Overview
11
11
years of professional experience
Work History
AEMT
Mitchell County EMS
07.2023 - Current
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Responded to 911 calls for medical emergencies.
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to patients and families.
- Administered CPR, oxygen and other life-saving medical treatments.
- Handled patient transfers from one medical facility to another.
Firefighter/AEMT
Concordia Fire Department
08.2022 - Current
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Prepared incident reports detailing personnel, location and results of each call.
Team Lead
Concordia Walmart
05.2021 - 03.2024
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Educated staff on organizational mission and goals to help employees achieve success.
Custodian
American ProCleaners
03.2019 - 04.2021
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Reported vandalism or other damage to property to supervisor.
- Moved furniture for cleaning and set up for special events.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Checked in and stocked inventory throughout facility.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Certified Nurse Assistant
Alliance Community Hospital
03.2018 - 03.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Followed directions of licensed nurses to administer medications and treatments.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Missionary
Allegheny Wesleyan Methodist Connection
06.2013 - 06.2018
- Volunteered in overseas locations and in various roles.
- Established mission partnerships in Peru, South America to support outreach efforts.
- Implemented strategies for successful mission outreach to grow membership.
- Provided guidance to members of congregation.
- Facilitated religious classes and forums.
- Assisted with fundraising activities.
- Developed and implemented educational programs for youth.
- Participated in various outreach programs.
- Sourced materials and labor to meet facility construction needs.
Education
Certificate - Advanced Emergency Medical Technician
Concordia Fire Department
Concordia, KS12-2023
Certificate - Emergency Medical Technician
Cloud County Community College
Concordia12-2022
Skills
- Clear communication
- Problem-solving
- Emergency management
- Emergency response
- Calm under pressure
- Multitasking and organization
- Pre-hospital care
- Trauma care
- Advanced life support
- Compassion and empathy
- Direct patient care
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
AEMT
Mitchell County EMS
07.2023 - Current
Firefighter/AEMT
Concordia Fire Department
08.2022 - Current
Team Lead
Concordia Walmart
05.2021 - 03.2024
Custodian
American ProCleaners
03.2019 - 04.2021
Certified Nurse Assistant
Alliance Community Hospital
03.2018 - 03.2019
Missionary
Allegheny Wesleyan Methodist Connection
06.2013 - 06.2018
Certificate - Advanced Emergency Medical Technician
Concordia Fire Department
Certificate - Emergency Medical Technician
Cloud County Community College
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