Melissa Mann
New Orleans,LA
Summary
Compassionate and dedicated professional seeking a position with an organization to utilize my skills and
knowledge to further advocate for the educational needs of the community.
Overview
21
21
years of professional experience
Work History
Student Enrollment Assistant
NOLA Public Schools
New Orleans, Louisiana
02.2024 - Current
- Engage and assist families with the enrollment process for the Early Childhood program.
- Determine EC eligibility and verification.
- Provide virtual assistance to families.
- Participate in community outreach events.
- Provide translation services for Spanish-speaking families.
- Provide administrative support to the Executive Director of Family Services and staff.
Family Liaison
Total Community Action (TCA)
New Orleans, LA
01.2020 - 01.2024
- Engaged with families and assessed their needs.
- Assisted with enrollment into the Early Childhood Program.
- Recruited families and personnel to the TCA Head Start Program.
- Provided translation services for TCA staff and Spanish-speaking families.
- Facilitated communication between school personnel and families.
- Provided resources to build growth, to promote better self-reliance.
Insurance Agent
State Farm Insurance
Gretna, LA
08.2004 - 12.2014
- Licensed to sell Property & Casualty and Life & Health Insurance.
- Provided excellent customer service to meet customers’ insurance and financial needs.
- Processed claims for auto, fire, life, and health policies.
- Targeted diverse markets and acquired leads to secure potential new cliental.
Education
Bachelor of Science - Business Administration
University of New Orleans
New Orleans, LA12-2004
Skills
- MS Word, Excel, Powerpoint
- Avela, Salesforce, Child Plus
- Fluent in Spanish
- CPR certified
References
References available upon request.
Timeline
Student Enrollment Assistant
NOLA Public Schools
02.2024 - Current
Family Liaison
Total Community Action (TCA)
01.2020 - 01.2024
Insurance Agent
State Farm Insurance
08.2004 - 12.2014
Bachelor of Science - Business Administration
University of New Orleans
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