Melissa Mantz
Spokane,WA
Summary
I'm hardworking and always put my best foot forward. I do well in stressful situations and have great costumer service skills. I am also very creative and have good time management and communication skills.
Overview
2
2
years of professional experience
Work History
Resident Assistant
Central Washington University
Ellensburg, WA
10.2021 - 07.2022
- I was in charge of the 3rd floor in my building but helped throughout the building whenever help was needed
- Monthly I made billboards and came up with creative ways of creating them in fun and interactive ways
- I also was in charge of checking in on my residents to make sure everything was going well
- Or if they needed help that I couldn't help them with
- For example classes or making a schedule I would point them in the right direction
- I also had to keep my boss aware of any situation like if there was any bio hazards or other problems that needed his immediate attention
- Weekly when I was on call I would do rounds and that was checking the perimeter making sure nothing was out of the ordinary and everyone was safe
- If something was wrong calling the proper authority and documenting the situation's I also provided a high level of customer service to all residents in collaboration with the front desk staff by ensuring that all requests were met
Cook/Prep Cook
1898
Spokane, WA
07.2021 - 10.2021
- I was in charge of prepping foods that was needed and helping on the line if my help was needed
- I was efficient with my work and got everything done in a timely manner and it being done in with great quality
- I also executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the kitchen and equipment.
Pantry Chef
1898
Spokane, WA
01.2020 - 10.2020
- I was in charge of the cold menu items
- Salad, deserts, cold appetizers ect
- I also help kept everyone on the line topped off and preparing anything they would need on the line
- I did all of this while maintaining a clean environment and doing deep cleaning whenever was need.
Education
Bachelor of Science - Air Traffic Control
Green River Collage
07.2024
Skills
- Bilingual, Leadership
- Creative
- Problem Resolution
- Good under stress-full situations
- Works well alone as well with Others
- Communication skills
- Computer literacy
- Enforcing Safety Protocols
- Customer service
- Time management
- Inventory and Supply Management
Timeline
Resident Assistant
Central Washington University
10.2021 - 07.2022
Cook/Prep Cook
1898
07.2021 - 10.2021
Pantry Chef
1898
01.2020 - 10.2020
Bachelor of Science - Air Traffic Control
Green River Collage