Melissa Mares
Humble,TX
Summary
Bilingual highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
6
6
years of professional experience
Work History
Phone Sales Representative
Cricket Wireless
02.2020 - 10.2023
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Nurtured long-lasting client relationships by offering personalized solutions for their needs.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Handled objections skillfully during calls by addressing customer concerns effectively, leading them towards making informed decisions.
Cashier
Sonic
03.2018 - 01.2020
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Sterling High School
Baytown, TX05.2016
Skills
- Results-Driven
- Relationship Building
- Outbound Calling
- Quality Assurance
- Speech Clarity
- Staff education and training
- Client Needs Assessment
Languages
English
Spanish
Timeline
Phone Sales Representative
Cricket Wireless
02.2020 - 10.2023
Cashier
Sonic
03.2018 - 01.2020
High School Diploma -
Sterling High School
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