Melissa Matejovsky
Great Falls,MT
Summary
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Case Manager/MDS Coordinator/Unit Manager
Park Place Healthcare
Great Falls, Mt
02.2025 - Current
- Collaborated with transitional care patients to facilitate discharge planning, including scheduling follow-up appointments and coordinating community resource referrals. Supported home health services to ensure seamless patient transitions. Assisted in assessing building quality measures and identifying improvement opportunities. Managed MDS for over 140 residents, ensuring accuracy and compliance with scheduling standards. Provided coverage for MDS nurses during absences, completing resident assessments as needed. Adapted to daily changes in job responsibilities, demonstrating flexibility. Managed 400 B unit, overseeing floor needs, including policy adjustments, employee evaluations, and resident issue resolution. Participated in on-call duties, serving as a resource for floor staff and responding to urgent needs. Collaborated with corporate resources to enhance positional knowledge and verify MDS office submissions for CMS payment accuracy.
- Coordinated care plans with multidisciplinary teams to optimize patient outcomes.
Endoscopy and Gastroenterology (GI) RN Manager
Great Falls Clinic Hospital
Great Falls, MT
03.2023 - 06.2024
- Directed departmental transformation to improve patient access and provider efficiency. Supervised a team of two providers and 15 employees, scaling operations to five providers and 20 employees. Led time card and payroll management, employee scheduling, and performance evaluations. Implemented mentoring programs and managed hiring and disciplinary actions. Organized monthly employee meetings and established policy frameworks. Developed streamlined processes and ensured accurate reconciliation of procedures and fees. Addressed patient inquiries and complaints regarding follow-up care. Coordinated with provider offices on GI contracts and managed equipment and vendor agreements. Oversaw budget management and contributed to emergency preparedness efforts while participating in leadership meetings.
- Assisted nursing staff during shortages in endoscopy and scheduling. Circulated as a registered nurse to facilitate patient transitions into procedure rooms and connect monitoring devices. Documented essential patient information in the electronic health record and accurately recorded procedure times, such as the moment the provider reached the cecum during colonoscopy. Retrieved and labeled specimens throughout procedures, ensuring proper logging in the system. Supported nurses and providers in delivering quality patient care during complications. Procedures included colonoscopy, flexible sigmoidoscopy, and EGD.
- Developed referral log system to track pending referrals, reducing backlog from over 600 to 176. Created universal scheduling sheet to enhance patient communication for procedural team and streamline patient education. Collaborated with IT team to upload patient education resources online for improved access. Assisted in scheduling procedures, providing quality patient education, and obtaining necessary records from various provider offices. Coordinated with prior authorization team to secure insurance approvals before scheduling, logging all financial information into EHR.
- Achieved increased provider productivity through strategic adjustments to procedure scheduling, resulting in earlier starts and later finishes. Fostered collaboration with anesthesia and recovery teams to implement changes that improved workflow efficiency. Enhanced accuracy of pre-procedure time estimates in coordination with providers, leading to optimized scheduling. Successfully reduced EGD and colonoscopy time from one hour to 45 minutes, generating an additional procedure slot daily. Expanded procedure room availability in partnership with peri-operative director, enabling department to support up to three providers daily when needed.
- Achieved improved patient care quality through effective floor staffing aligned with budget management. Delivered cost savings for the department by optimizing anesthesia coverage, which reduced RN coverage requirements. Drove supply cost reductions by collaborating with supply chain to maximize contract efficiencies. Enhanced billing accuracy by reviewing preference cards to ensure all supplies were charged correctly to patients. Facilitated accurate coding by working with informatics team during procedural charging transitions.
RN Outpatient RN/Nursing Supervisor
Many Rivers Whole Health
Great Falls, MT
03.2022 - 03.2023
- Oversaw management of client load for two providers, serving approximately 320 clients. Conducted thorough chart reviews before appointments to identify necessary records and prepare for client visits. Collected vital signs and client feedback on appointment days. Managed incoming calls for providers and executed refill requests as instructed. Administered injectable medications and engaged with clients during in-clinic visits. Coordinated with insurance companies to secure prior authorizations for medications. Provided support in medical and MAT clinics during staff absences, performing urine drug screens, EKGs, and assessments. Elevated to RN Supervisor while continuing outpatient RN duties. Directed nursing staff across multiple locations and assisted care coordinators. Offered guidance to staff and addressed emerging issues. Held weekly supervision meetings with nurses to evaluate progress and identify needs. Organized bi-weekly and monthly meetings to assess departmental performance and anticipated changes. Conducted employee evaluations and managed concerns, including written warnings and PIP processes. Collaborated with fellow supervisors to enhance team development. Participated in leadership workshops and budget training to strengthen supervisory skills.
BSN, RN
Benefis Health System
Great Falls, Mt
09.2016 - 03.2022
- Oversaw the assessment and care coordination for all new inmates, ensuring compliance with facility protocols within 24 hours of admission. Directed communication with external medical providers and organized weekly clinics to address inmate health concerns. Led emergency response efforts by conducting thorough assessments and coordinating with on-call medical staff for immediate care. Evaluated and prioritized inmate medical requests submitted via kites, ensuring appropriate responses and follow-up actions. Coordinated with correctional officers to facilitate secure access for in-person assessments of inmates. Managed daily operational tasks, including quality assurance checks, lab sample collections, and preparation of medical documentation for rounds. Exercised leadership in a challenging environment, effectively managing care for over 350 inmates while delegating responsibilities to correctional personnel. Maintained on-call readiness, applying critical thinking to address urgent changes in inmate health status promptly.
- Achieved efficient patient management in the gastroenterology department by optimizing workload processes and enhancing patient care. Improved appointment preparation through effective rooming and chart management, resulting in streamlined patient flow. Enhanced communication by managing phone inquiries and scheduling procedures, ensuring timely task completion. Delivered impactful education on procedures and medications, contributing to patient understanding and compliance. Facilitated patient transfers to ER or external clinics, improving care continuity. Secured insurance prior authorizations and initiated therapy in the infusion suite, enhancing patient access to treatment. Successfully managed care for 140 hepatitis C patients, implementing robust lab monitoring and compliance tracking systems. Collaborated with insurance providers to determine eligibility and navigated pharmacy programs to secure coverage for uninsured patients. Increased patient follow-up rates by proactively contacting those who missed appointments, fostering clinical engagement. Coordinated lab draws with local hospitals for out-of-town patients, ensuring comprehensive follow-up care. Oversaw documentation for two GI hospitalists, ensuring accurate record-keeping and timely follow-up scheduling. Managed prior authorizations for medications and procedures, supporting nursing staff during absences. Maintained compliance in medication room operations and conducted thorough room checks and cleaning protocols.
- Led case management initiatives in inpatient behavioral health unit from June 2019 to October 2021. Oversaw utilization review and care management for all patients, ensuring seamless coordination with external providers. Directed patient admissions and discharges, conducting thorough assessments and crisis stabilization. Championed coping strategies and facilitated nurse-led programming to enhance patient outcomes. Managed medication administration and patient monitoring while serving as charge nurse, delegating tasks and coordinating care. Co-chaired shared governance committee, driving improvements in patient resources and community engagement initiatives.
- Achieved efficient outpatient behavioral health services by conducting comprehensive nurse screenings and assessments. Delivered accurate vital signs and lab results for new and MAT clinic patients, enhancing patient care quality. Managed a caseload of 28 MAT patients, effectively addressing provider calls and determining necessary interventions. Prepared providers for follow-up appointments through detailed chart reviews. Facilitated timely medication refills and triaged acute cases to the emergency department. Executed monthly tracers and medication sample counts, administered in-house patient injections, and provided support for colleagues across care areas.
RN
Genesis Healthcare
Great Falls, Mt
03.2014 - 08.2016
- Achieved seamless medication administration and patient monitoring as a night nurse float across three floors, ensuring high-quality care. Enhanced team performance by mentoring fellow nurses in critical procedures, resulting in improved patient outcomes. Improved compliance with state regulations through diligent medication ordering and chart reviews, contributing to overall patient safety. Fostered effective communication by leading patient report sessions and promptly addressing changes in patient conditions with on-call providers. Increased operational efficiency by organizing medication carts and nurses' stations, ensuring readiness for the next shift. Managed care for up to 45 patients, demonstrating exceptional multitasking and delegation capabilities. Delivered strong leadership as charge nurse, effectively coordinating staff assignments and responding to crisis situations. Collaborated with the admission director to refine the admission process, conducting thorough chart reviews and initiating tailored care plans.
LPN Clinical Nurse
Department of Health and Human Services-Indian Health Services
Poplar, Mt
05.2010 - 07.2013
- Achieved improved patient care outcomes by managing a caseload of over 500 patients for Dr. Laboy. Enhanced follow-up care processes and streamlined communication with patients, resulting in increased satisfaction. Conducted detailed chart reviews and health information collection to support effective treatment plans. Facilitated patient transportation for necessary medical services, ensuring continuity of care. Successfully triaged walk-in patients, optimizing access to healthcare services through team collaboration. Supported Dr. Laboy in various procedures, contributing to enhanced patient care quality. Directed a multidisciplinary care team, promoting effective collaboration among providers. Managed assignment delegation and monitored team performance to drive quality improvement initiatives. Responded effectively to critical care situations, coordinating timely hospital transport. Strengthened community health services through collaboration with public health and tribal health departments. Played a key role in STI testing and treatment, as well as well-child checks and immunizations. Employed strong case management skills to ensure comprehensive support for all patients.
Education
MSN - specialty in PMHNP
Walden University
MNBachelor of Science in Nursing - undefined
MSU-Northern
MT01-2016
Associate degree Registered Nurse - undefined
MSU-Northern
Mt01-2015
Licensed Practical Nurse - undefined
Williston State College
ND01-2005
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Decision-making
- Positive attitude
Affiliations
- American Psychiatric Nurses Association
- American Nurse Association
Certification
- ACLS - Current
- MAT training completed 11/2022
- Current with all required employer education
HONORS & AWARDS
Dean’s List multiple semesters at Williston State College 08/03 to 05/05, Dean’s List multiple semesters at MSU- Northern 08/12 to 05/16, Benefis Health System Nursing Scholarship 11/17, Walden University MSN Grant 04/17 to 02/18, Many Caught You at Your Best recognitions from peers for daily work, Generous Heart recognitions from patients cared for, Patient positive review during management rounding
PRESENTATIONS
Improving patient care within the Fort Peck Indian Health Service Unit 11/12
Timeline
Case Manager/MDS Coordinator/Unit Manager
Park Place Healthcare
02.2025 - Current
Endoscopy and Gastroenterology (GI) RN Manager
Great Falls Clinic Hospital
03.2023 - 06.2024
RN Outpatient RN/Nursing Supervisor
Many Rivers Whole Health
03.2022 - 03.2023
BSN, RN
Benefis Health System
09.2016 - 03.2022
RN
Genesis Healthcare
03.2014 - 08.2016
LPN Clinical Nurse
Department of Health and Human Services-Indian Health Services
05.2010 - 07.2013
Bachelor of Science in Nursing - undefined
MSU-Northern
Associate degree Registered Nurse - undefined
MSU-Northern
Licensed Practical Nurse - undefined
Williston State College
MSN - specialty in PMHNP
Walden University