Melissa Mejia
Irving,TX
Summary
Dependable Bilingual Medical Assistant dedicated to delivering quality healthcare to patients. Excel at administrative support, technical troubleshooting and personnel coordination.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Texas Roots Boutique
Irving, TX
05.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Customer Service Representative
Tonys Auto Sales
Irving, TX
02.2019 - 09.2020
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Responsible processing necessary registration paperwork and sales documentation.
- Walked sales floor reactively assisting clients and answering any concern clients may have.
- Walked sales floor maintaining customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Certified Clinical Medical Assistant - M7T2W6T7 -
Medical Career Training
Bedford, TX08.2022
High School Diploma -
Irving High School
Irving, TX05.2021
Skills
- Bilingual: English and Spanish
- Strong organizational and customer skills
- Perform patient vitals accurately and efficiently
- Trained in adult and infant injections: Intradermal, Subcutaneous, and Intramuscular injections
- Assist physician in sterile procedures, sterile set up and breakdown
- Mastered patient intake and assessment, SOAP notes, and EMR system
- Trained in various venipuncture techniques: ETS, butterfly System, Hypodermic Needle
- Skilled in capillary collections for infants and POCT analyzers
- Complete training on Waived complexity testing: flu screen, strep screen, urine dip analysis, HCG urine
- Possess excellent verbal and written communication skills
- Skilled in collecting blood in correct order of draw and knowledge of laboratory test and corresponding tubes
- Computer skills (Google docs, spreadsheets, word, email, microsoft office)
Certification
CPR/AED CERTIFIED
CPR Associates of Texas, Inc. Plano, TX (2022)
Timeline
Sales Associate
Texas Roots Boutique
05.2020 - 01.2021
Customer Service Representative
Tonys Auto Sales
02.2019 - 09.2020
Certified Clinical Medical Assistant - M7T2W6T7 -
Medical Career Training
High School Diploma -
Irving High School
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