Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Mendez

Cleveland

Summary

Dynamic Quality Control Specialist with a proven track record at Vitamix, excelling in quality training and control reporting. Adept at enhancing customer service and team collaboration, I effectively resolved issues while maintaining high standards. Bilingual in Spanish and English, I bring strong problem-solving skills to optimize processes and improve outcomes.

Overview

8
8
years of professional experience

Work History

Quality Control Specialist

Vitamix
08.2020 - Current
  • Inspected finished goods to verify conformance with customer specifications and company quality standards.

Assembly Line Worker

VitaMix Operations Center
03.2019 - 08.2020
  • Operated assembly line machinery to ensure efficient production flow.
  • Assembled components following strict quality control standards.
  • Collaborated with team members to optimize workflow and reduce downtime.
  • Trained new employees on safety protocols and assembly procedures.

Retail Sales Associate

Giant Eagle
10.2017 - 07.2018
  • Delivered exceptional customer service to enhance shopping experiences and build customer loyalty.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Education

Associate Degree - Accounting

Institute of Bank And Commercial
Puerto Rico
05-2011

Skills

  • Quality training
  • Quality control reporting
  • Customer service
  • Problem-solving skills
  • Team collaboration
  • Verbal and written communication
  • Spanish/ English fluency

Timeline

Quality Control Specialist

Vitamix
08.2020 - Current

Assembly Line Worker

VitaMix Operations Center
03.2019 - 08.2020

Retail Sales Associate

Giant Eagle
10.2017 - 07.2018

Associate Degree - Accounting

Institute of Bank And Commercial

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