Melissa Mendoza
Madera,CA
Overview
8
8
years of professional experience
Work History
Office Assistant
MADERA COUNTY
06.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Expedited document processing with accurate data entry and timely filing.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Input data into spreadsheets and databases.
- Register and complete applications
- Interview customers via phone or in person
Front Desk Receptionist
QUALCOMM
09.2018 - 06.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Answered & routed phone calls to correct staff.
Mail Carrier
USPS
09.2016 - 07.2018
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, correctly and accurately.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
Education
No Degree - Nutrition Sciences
North Shore Community College
Danvers, MAHigh School Diploma -
Lynn Vocation Technical
Lynn, MA06.2013
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Verbal Communication
- Resourceful
- Prioritizing Work
- Office Management
- Excel spreadsheets
- Professional and mature
- Strong Problem Solver
- Scheduling
- Filing and data archiving
- Valid Driver's License
- Documentation And Reporting
- Relationship Building
- Schedule Management
- Team Bonding
- Calendar Management
- Mail distribution
- Scheduling Meetings
- Meticulous attention to detail
- Multi-line phone proficiency
- Spanish/English Fluency
- 80 wpm Typing Speed
Languages
Spanish
Professional Working
Timeline
Office Assistant
MADERA COUNTY
06.2022 - Current
Front Desk Receptionist
QUALCOMM
09.2018 - 06.2019
Mail Carrier
USPS
09.2016 - 07.2018
No Degree - Nutrition Sciences
North Shore Community College
High School Diploma -
Lynn Vocation Technical