Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Mendoza

Madera,CA

Overview

8
8
years of professional experience

Work History

Office Assistant

MADERA COUNTY
06.2022 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Input data into spreadsheets and databases.
  • Register and complete applications
  • Interview customers via phone or in person

Front Desk Receptionist

QUALCOMM
09.2018 - 06.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Answered & routed phone calls to correct staff.

Mail Carrier

USPS
09.2016 - 07.2018
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Distributed mail on foot to residences and businesses, correctly and accurately.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.

Education

No Degree - Nutrition Sciences

North Shore Community College
Danvers, MA

High School Diploma -

Lynn Vocation Technical
Lynn, MA
06.2013

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • Verbal Communication
  • Resourceful
  • Prioritizing Work
  • Office Management
  • Excel spreadsheets
  • Professional and mature
  • Strong Problem Solver
  • Scheduling
  • Filing and data archiving
  • Valid Driver's License
  • Documentation And Reporting
  • Relationship Building
  • Schedule Management
  • Team Bonding
  • Calendar Management
  • Mail distribution
  • Scheduling Meetings
  • Meticulous attention to detail
  • Multi-line phone proficiency
  • Spanish/English Fluency
  • 80 wpm Typing Speed

Languages

Spanish
Professional Working

Timeline

Office Assistant

MADERA COUNTY
06.2022 - Current

Front Desk Receptionist

QUALCOMM
09.2018 - 06.2019

Mail Carrier

USPS
09.2016 - 07.2018

No Degree - Nutrition Sciences

North Shore Community College

High School Diploma -

Lynn Vocation Technical

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Melissa Mendoza