Melissa Merkley
Milliken,CO
Summary
Dedicated and compassionate Licensed Practical Nurse with extensive experience in medical procedures, including sample collection, blood draw, IV insertion and infection control. Meticulous regard for detail and accuracy with strong follow-through, management and administrative skills. Experience in operations, leadership, and marketing. Maintains composure and makes accurate decisions in fast-paced, unpredictable and stressful environments. History of interfacing seamlessly with doctors, specialized support services, patients and visiting families.
Overview
8
8
years of professional experience
Work History
Assistant Manager of Operations
Takeda - Biolife Plasma Services
Longmont, CO
12.2023 - Current
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Assisted in developing operational plans and strategies to meet organizational objectives.
- Provided guidance to staff on operational matters, resolving issues as they arise.
- Coordinated the implementation of new processes and systems to improve overall operations.
- Ensured that quality control standards were met by monitoring performance against established goals.
- Implemented changes in accordance with company policy while maintaining a focus on cost reduction.
Licensed Practical Nurse
Takeda - Biolife Plasma Services
Longmont, CO
10.2021 - 12.2023
- Review of laboratory tests and donor notification of unsuitable tests.
- Compliance with guidance from regulatory agencies.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Monitored patients during reactions in the center to ensure signs and symptoms were treated in a timely manner in order to avoid any worsening of the patients condition.
- Collected and reviewed an in depth health history on each patient to ensure safety of the plasma product.
- Provided education to staff and donors daily in accordance with medical affairs guidance and CDC recommendations.
- Administer and keep vaccination records
Licensed Practical Nurse
UCHealth Longmont Clinic
Longmont, CO
08.2021 - 12.2022
- Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Used sterile techniques to prepare patients for procedures.
- Triaged patients by phone and provided general assistance for basic and advanced needs.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Radiology Assistant
UCHealth - Poudre Valley Hospital
Fort Collins, CO
01.2019 - 08.2021
- Responsible for assisting XR, CT, and MRI technologists with a multitude of tasks. Some of these tasks include, providing patient transport, transferring patients safely, managing incoming and outgoing phone calls, room turnover, and ensuring accurate documentation of the patient exams into EPIC.
- I work mainly in the emergency department therefore, I am able to think out of the box to make certain each and every patient receives outstanding care, no matter their circumstance.
- Greeted patients with warm smile and promoted individual comfort throughout procedures and scans.
- Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
Waitress
Red Lobster
FORT COLLINS, CO
12.2015 - 08.2021
- Make lasting impressions on guests by welcoming them with a friendly smile and ensuring a great experience throughout their meal.
- Manage the needs of four tables at a time, answer the phone and manage a wait list, while ensuring great service and hospitality.
Certified Nursing Assistant
Columbine Health Systems
Fort Collins, CO
08.2018 - 12.2018
- As a nurse aide, I got the opportunity to connect with the residents at the facility.
- Responsible for obtaining vital signs, performing transfers with safe technique, stocking rooms, assisting with dressing and other ADL’s, as well as being the eyes and ears for the nurse I was working with.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Dietary Aide
Columbine Health Systems
Windsor, CO
01.2017 - 08.2018
- During my time at Columbine Commons, I maintained a friendly relationship with every resident.
- Responsible for maintaining a clean environment at all times for residents and staff, managing food intake during all meals, assisting residents and family members with special diet needs and managing new ways to complete ADL’s in the dining room.
Education
Licensed Practical Nurse -
Front Range Community College
Fort Collins, CO05.2021
Associate in General Studies -
Front Range Community College
Fort Collins, CO05.2021
Basic Life Support - BLS -
Front Range Community College
Fort Collins, CO2020
High School Diploma -
Rocky Mountain High School
Fort Collins, CO05.2018
Medical Careers Exploration with Nurse Aide Training and Aspen House Assisted Living Dementia Care Certification. -
Front Range Community College
Fort Collins, CO2017
Skills
Effective leadership skills staff training and development process improvement operations monitoring empathetic strives for excellence in the workplace honest respectful genuinely cares quick learner sense of urgency forgiving team player focused organized patient triaging
Organizations
Employee Morale Committee
Takeda | 2021-2022
Marketing Committee
Takeda | 2022-current
Employee Health and Safety
Takeda | 2022-current
President - LPN Class 2021
Front Range Community College | 2020-2021
Vice President - Minds on Medicine
Front Range Community College | 2017-2018
Experience in computer programs
- Excel Spreadsheets
- Microsoft Powerpoint
- Microsoft Word
- EPIC
- Power BI
- DIS
- Microsoft Teams
Timeline
Assistant Manager of Operations
Takeda - Biolife Plasma Services
12.2023 - Current
Licensed Practical Nurse
Takeda - Biolife Plasma Services
10.2021 - 12.2023
Licensed Practical Nurse
UCHealth Longmont Clinic
08.2021 - 12.2022
Radiology Assistant
UCHealth - Poudre Valley Hospital
01.2019 - 08.2021
Certified Nursing Assistant
Columbine Health Systems
08.2018 - 12.2018
Dietary Aide
Columbine Health Systems
01.2017 - 08.2018
Waitress
Red Lobster
12.2015 - 08.2021
Licensed Practical Nurse -
Front Range Community College
Associate in General Studies -
Front Range Community College
Basic Life Support - BLS -
Front Range Community College
High School Diploma -
Rocky Mountain High School
Medical Careers Exploration with Nurse Aide Training and Aspen House Assisted Living Dementia Care Certification. -
Front Range Community College
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