Melissa Metz
Glenwood City
Summary
Dynamic professional with experience as a Shift Supervisor at Scooters Coffee Shop, adept at resolving customer concerns and training staff. Proven skills in file organization and maintaining records, ensuring operational efficiency. Committed to delivering high-quality service while fostering a safe and organized work environment.
Overview
1
1
year of professional experience
Work History
Clerical Assistant
Smartecarte
06.2025 - Current
- Prepared and edited documents to produce precise, accurate and professional data.
Shift Supervisor
Scooters Coffee Shop
11.2024 - Current
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Baldwin-Woodville High School
Baldwin, WI05-2025
Skills
- Phone reception
- Information protection
- File organization
- Maintaining records
- Email management
Timeline
Clerical Assistant
Smartecarte
06.2025 - Current
Shift Supervisor
Scooters Coffee Shop
11.2024 - Current
High School Diploma -
Baldwin-Woodville High School
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