Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Metz

Glenwood City

Summary

Dynamic professional with experience as a Shift Supervisor at Scooters Coffee Shop, adept at resolving customer concerns and training staff. Proven skills in file organization and maintaining records, ensuring operational efficiency. Committed to delivering high-quality service while fostering a safe and organized work environment.

Overview

1
1
year of professional experience

Work History

Clerical Assistant

Smartecarte
06.2025 - Current
  • Prepared and edited documents to produce precise, accurate and professional data.

Shift Supervisor

Scooters Coffee Shop
11.2024 - Current
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

High School Diploma -

Baldwin-Woodville High School
Baldwin, WI
05-2025

Skills

  • Phone reception
  • Information protection
  • File organization
  • Maintaining records
  • Email management

Timeline

Clerical Assistant

Smartecarte
06.2025 - Current

Shift Supervisor

Scooters Coffee Shop
11.2024 - Current

High School Diploma -

Baldwin-Woodville High School