People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
22
22
years of professional experience
Work History
Support Staff Team Leader, Client Legal Services, Allstate Insurance Company
LAW OFFICE OF RACHEL VICARI
10.2021 - Current
Paralegal, Personal Injury Defense, Allstate Insurance Company
LAW OFFICES OF PAMELA D. HARGROVE
07.2008 - 10.2021
Instrumental in the handling and ultimate resolution of BI, UM/UIM, SIU, and PIP litigations matters
Prepare and handle all aspects of discovery in a fast-paced, high-volume environment, including but not limited to pleadings, motions, obtaining records and reviewing documents, preparing trial materials, conducting legal research, developing and maintaining quality relationships with clients, claim partners, and outside vendors
Works under the direction of three or more licensed attorneys
Office Manager
ACD CUSTOM GRANITE, INC.
Ocean
08.2006 - 07.2008
Receive and screen all telephone calls, visitors and mail
Maintain day-to-day bookkeeping via QuickBooks
Schedule and maintain calendars for all appointments
Handle accounts payable and receivable, as well as collections
Maintain all customer files
Manage and order office supplies
Interact closely with customers
Paralegal, Foreclosure Department
HILL WALLACK LLP
Princeton
04.2006 - 08.2006
Prepare and file Complaints and Amendments to Complaints, Conduct service, Prepare defaults, Prepare Final Judgment packages, Adhere to strict deadlines, Handle incoming mail, Field calls from clients and borrowers
Paralegal, Trial and Insurance Department
HILL WALLACK LLP
Princeton
07.2005 - 04.2006
Organized files and documents, Prepared files for trial and litigation, Performed legal research, Drafted motions and discovery requests
Paralegal, Personal Injury Defense, Allstate Insurance Company
LAW OFFICES OF DOREEN M. RYAN
Cranford
09.2003 - 07.2005
Prepared responsive pleadings, Responded to discovery demands, Handled incoming mail, Prepared motions, Prepared files for trial, Met with clients
Education
BA - Government and Politics
University of Maryland
College Park, Maryland
05-2003
Certificate - Project Management
Louisiana State University Online
12-2024
Skills
Team Connect
WorkDay
Adobe Pro
Lexis Nexis
Microsoft Office Suite, including Teams, One Note, Outlook, Excel, Power Point
Compliance oversight
Problem solving
Effective communication
Team leadership
Coaching and mentoring
Relationship building
Staff training
Teamwork and collaboration
Project management
Professional Engagement and Achievements
Current member of the Allstate Professional Organization Events Committee
Distinguished Performance Award Recipient 2012, 2019
Timeline
Support Staff Team Leader, Client Legal Services, Allstate Insurance Company
LAW OFFICE OF RACHEL VICARI
10.2021 - Current
Paralegal, Personal Injury Defense, Allstate Insurance Company
LAW OFFICES OF PAMELA D. HARGROVE
07.2008 - 10.2021
Office Manager
ACD CUSTOM GRANITE, INC.
08.2006 - 07.2008
Paralegal, Foreclosure Department
HILL WALLACK LLP
04.2006 - 08.2006
Paralegal, Trial and Insurance Department
HILL WALLACK LLP
07.2005 - 04.2006
Paralegal, Personal Injury Defense, Allstate Insurance Company