Melissa Miles
Belmawr,NJ
Summary
Detail-oriented professional with strong client communication skills and proven organizational abilities. Experienced in managing complex workflows and enhancing process efficiencies within legal and salon environments.
Overview
2020
2020
years of professional experience
Work History
Surrogate Court, Senior Probate Clerk
Burlington County, New Jersey
Mt. Holly, New Jersey
2019 - 2026
- Processed probate filings, ensuring accuracy and compliance with legal standards.
- Managed case documentation, maintaining organized records for efficient retrieval.
- Assisted in scheduling hearings, coordinating with court personnel and stakeholders.
- Responded to inquiries from the public regarding probate procedures and policies.
- Prepare all certified document and all estate searches
- Collaborated with attorneys to facilitate timely resolution of probate matters.
- Maintained electronic filing system, improving access to case information for staff and clients.
- Trained new clerks on office procedures and use of case management software.
- Contributed to process improvements, enhancing workflow efficiency within the probate department.
- Accelerated case processing timeframes through diligent monitoring of deadlines and prompt follow-up on pending actions.
- Overseeing the office inventory needs, setting budgets, preparing spreadsheets. Maintaining strong communication with vendors
Hairstylist
Just Hair
Haddon Township, New Jersey
10.2015 - 10.2019
- Delivered exceptional hairstyling services, ensuring client satisfaction and retention.
- Consulted with clients to determine desired hairstyles and provided expert recommendations.
- Maintained cleanliness and organization of workstations, adhering to safety protocols.
- Assisted in training new staff on salon procedures and customer service techniques.
- Developed strong relationships with clients through effective communication and personalized service.
- Implemented efficient scheduling practices to optimize appointment bookings and minimize wait times.
- Stayed updated on current trends and techniques in hairstyling to provide innovative services.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
Main Stop Salon and Day Spa
Hair Stylist
Haddonfield, NJ
09.2003 - 10.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Licensed Cosmetologist, State of New Jersey -
Rizzieri Aveda School
Marltonb, New Jersey06-2007
High School Diploma -
Haddon Township High School
Haddon Township, New Jersey06-2006
Skills
- Real estate transactions
- Client communication
- Legal document preparation
- Microsoft office
- Court filing
- Estate planning
- Probate procedures
- Trust administration
- Guardianship proceedings
- Strong organization
- Creative problem solving
- Office management
- Document preparation
- Schedule management
- File management
- Records management
- Records request coordination
- Confidentiality
- Teamwork
Timeline
Hairstylist
Just Hair
10.2015 - 10.2019
Main Stop Salon and Day Spa
Hair Stylist
09.2003 - 10.2015
Surrogate Court, Senior Probate Clerk
Burlington County, New Jersey
2019 - 2026
Licensed Cosmetologist, State of New Jersey -
Rizzieri Aveda School
High School Diploma -
Haddon Township High School