Melissa Miller
Byron Center,MI
Summary
Adaptable bartender with experience in arenas, amphitheaters, and fast-paced service settings. TIPS Certified. Skilled in cocktail mixing, POS systems, cash handling, and guest service. Known for maintaining inventory, supporting team communication, and keeping service areas clean and organized.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Bartender
Van Andel Arena/Acrisure Amphitheater
Grand Rapids , MI
04.2026 - Current
- Mixed cocktails and poured beer according to recipe and drink standards.
- Served drinks at Van Andel Arena and Acrisure Amphitheater event bars.
- Entered drink orders and processed payments through point-of-sale system.
- Verified guest IDs to ensure compliance with legal alcohol purchase regulations.
- Maintained clean service areas to uphold venue sanitation and safety standards.
- Communicated with barbacks, servers, and event staff to support guest service
- Addressed customer inquiries and resolved order issues efficiently in high-volume environments.
- Executed opening and closing procedures to ensure smooth operation of the bar. including restocking supplies.
Bartender
Amway Grand Plaza
Grand Rapids , MI
07.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Communicated with concession and event staff to support guest service.
- Performed opening and closing duties including restocking supplies.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Surgical Assistant
Oral Surgery Associates
Grand Rapids , MI
10.2014 - Current
- Assisted oral surgeons with extractions, implant placements, and other in-office surgical procedures.
- Monitored patient comfort and vital signs to maintain optimal conditions during oral surgery.
- Passed instruments and used suction to support surgical sites during procedures.
- Prepared operating room for surgery by sterilizing instruments and setting up equipment.
- Prepared treatment rooms with sterile instruments, supplies, and surgical trays.
- Maintained infection control protocols and sterilized equipment between cases.
- Reviewed patient charts and verified medical histories to ensure safety and readiness for surgery.
- Documented procedure details and updated patient records to ensure accurate clinical information and continuity of care.
- Supported preoperative and postoperative instructions for patients at Oral Surgery Associates.
Education
Some College (No Degree) - Prerequisite
Delta College
Bay City, MISkills
- Cocktail mixing
- Drink presentation
- Alcohol regulations
- POS systems
- Cash handling
- Inventory control
- Guest service
- TIPS Certified
Certification
- TIPS Certified
- National Board Certified Dental Anesthesia Assistant
- Dental Radiography Certified
- Certified Dental Assistant
Timeline
Bartender
Van Andel Arena/Acrisure Amphitheater
04.2026 - Current
Bartender
Amway Grand Plaza
07.2023 - Current
Surgical Assistant
Oral Surgery Associates
10.2014 - Current
Some College (No Degree) - Prerequisite
Delta College