Melissa Minard
Folsom,CA
Summary
Reliable and hardworking individual with a background in psychology and patient-oriented workspaces. Seeking to gain experience in a professional work environment. Eager to explore new career endeavors, bringing a flexible and adaptable approach to meet the needs of any workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Mindful Health Solutions
10.2023 - Current
- Responsibilities include setting patients up for treatment, selecting correct treatment protocol and administering treatment, scheduling patients, updating patient treatment reports using EHR systems, collaborating with providers on effective care, managing up to 18 patients per day, administering psychiatric rating scales, communicating directly with patients about their lives and/or concerns, and implementing positivity coaching with patients as necessary.
E-Commerce Shopper
Whole Foods Market
01.2022 - 07.2024
- Responsibilities include performing general customer service, completing online grocery orders within time constraints, resolving customer complaints, remaining cognizant of current health diets and trends
Research Assistant - Health Psychology
California State University, Sacramento
09.2020 - 01.2022
- Responsibilities included developing surveys via Qualtrics to distribute remotely to research participants, performing literature review on the nature of sleep in elderly populations during the COVID-19 pandemic, conducting statistical analysis and interpretation using SPSS, presenting research findings at university-organized research events
Research Assistant - Neuropsychology
California State University, Sacramento
01.2020 - 12.2020
- Responsibilities included attending weekly lab meetings to become familiar with neuropsychology literature and research objectives, and becoming acquainted with recent research in the field
Customer Service
Palladio 16 Cinemas
09.2016 - 11.2020
- Responsibilities included performing customer service, utilizing ticket sale programs, resolving customer complaints, and promoting rewards memberships
Statistics Tutor
Folsom Lake College
09.2018 - 05.2019
- Responsibilities included tutoring first- and second-year community college students in statistics for social sciences and SPSS to increase comprehension of in-class material; educating students on study tips and exam strategies to improve confidence in material; helping students prepare for routine tests, including midterm and final exams
Education
BA - Psychology
California State University
Sacramento, CA05-2021
AA - Psychology
Folsom Lake College
Folsom, CA05-2019
Skills
- Client and customer focused
- Quick learner
- Creative problem solver
- Detail oriented
- Adaptable
- Punctual and reliable
- High work ethic
- Computer proficient with Microsoft Office, Apple processing systems, SPSS, NextGen EHR
Certification
- Esketamine Spravato Technician, March 2024
- TMS MagVenture Technician, November 2023
- Be There Certificate, 2023
Timeline
Patient Care Technician
Mindful Health Solutions
10.2023 - Current
E-Commerce Shopper
Whole Foods Market
01.2022 - 07.2024
Research Assistant - Health Psychology
California State University, Sacramento
09.2020 - 01.2022
Research Assistant - Neuropsychology
California State University, Sacramento
01.2020 - 12.2020
Statistics Tutor
Folsom Lake College
09.2018 - 05.2019
Customer Service
Palladio 16 Cinemas
09.2016 - 11.2020
- Esketamine Spravato Technician, March 2024
- TMS MagVenture Technician, November 2023
- Be There Certificate, 2023
BA - Psychology
California State University
AA - Psychology
Folsom Lake College
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