Brittany Tripp
Red House,WV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Patient Care Technician
Fresenius Kidney Care Dialysis
Dunbar, WV
08.2022 - 03.2024
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Explained treatment procedures to patients and their families.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Instructed new employees on proper techniques of performing daily tasks.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Restocked unit frequently with necessary medical supplies.
- Kept instruments and equipment clean and sanitized.
- Notified senior staff of patient emergencies to optimize outcomes.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
Server
TGI Fridays
Nitro, WV
11.2021 - 08.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Line Worker
Toyota Motor Manufacturing
Buffalo, WV
05.2021 - 11.2021
- Assisted in the assembly of products on the production line.
- Maintained accurate records of all parts and materials used during production.
- Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
- Performed quality control checks to ensure product specifications were met.
- Inspected finished products for accuracy and completeness prior to packaging.
- Followed safety protocols while operating heavy machinery on the production line.
- Identified defective products, removed them from the production line, and documented details of defect.
- Operated a variety of power tools in order to complete assigned tasks accurately and efficiently.
- Organized inventory shelves to ensure that items were accessible for use on the assembly line.
- Cleaned up work area at end of shift to maintain a safe working environment for other employees.
- Labeled finished products with appropriate information such as serial numbers or barcodes.
- Reported any incidents or injuries immediately to supervisors.
- Assisted in troubleshooting problems with machines or equipment on the production line.
- Ensured proper operation of machines by performing routine maintenance tasks such as lubricating moving parts or changing filters.
- Conducted tests on completed assemblies before they are shipped out for sale.
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Maintained clean worksite to avoid hazards from chemicals and fragile products.
- Examined products to verify conformance to quality standards.
- Monitored production line to watch for pile-ups or jams.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Examined final products for conformance with quality and design standards.
- Used established assembly instructions to complete jobs.
- Coordinated with supervisor to organize materials and equipment, promoting highest productivity and quality.
- Inspected and repaired products to meet project expectations.
- Observed equipment operations to detect malfunctions or safety concerns.
- Removed foreign material and non-standard products from equipment to maintain proper functioning.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Monitored production line, watching for pile-ups or jams.
- Met or exceeded target for on-time customer shipments.
- Set up and operated production machinery according to specific standards and protocols of company.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Hand-assembled needed parts with bolts and screws.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Measured and graded batches of raw materials to feed into production machinery.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
Deli Clerk
Walmart
Hurricane, WV
06.2020 - 04.2021
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Provided accurate pricing information when requested by customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Offered suggestions for additional items that would complement customer's order selections.
- Inspected labels on deli products to verify accuracy of pricing.
- Maintained records such as inventory levels or sales figures.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Participated in weekly team meetings to discuss performance goals or operational issues.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Responded to customer questions regarding product availability.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Informed customers of deli specials to increase profits.
- Documented and entered special orders for event catering and party trays.
- Followed recipes and customer requests to prepare meals.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Offered samples to promote and upsell specials.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Scrubbed and polished counters to remove debris and food.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
High School Diploma -
Piper High School
Sunrise, FL05-2015
Skills
- Physicians' Orders
- Patient Care Documentation
- Patient Observation
- Compassionate Client Care
- Providing Customer Support
- Patient-Focused Care
- Patient Care
- Monitoring Patient Conditions
- Treatment Room Preparations
- Treatment Protocols
- Patient Chart Maintenance
- Patient Data Updates
- Customer Support
- Patient Education
- Restocking Supplies
- Maintaining Inventory
- Safety Protocols
Timeline
Patient Care Technician
Fresenius Kidney Care Dialysis
08.2022 - 03.2024
Server
TGI Fridays
11.2021 - 08.2022
Line Worker
Toyota Motor Manufacturing
05.2021 - 11.2021
Deli Clerk
Walmart
06.2020 - 04.2021
High School Diploma -
Piper High School