Melissa Miraglia
Jamestown
Summary
Dynamic designer with a strong grasp of educational technology trends and best practices, specializing in adult learning theory and instructional design models. Expertise includes creating traditional classroom instruction, e-learning, interactive multimedia learning design, and hybrid course development. Proficient in using AI tools and platforms to enhance educational experiences, complemented by extensive multicultural experience and sensitivity. Dedicated to fostering engaging learning environments that cater to diverse learner needs.
Overview
24
24
years of professional experience
Work History
Owner and Designer
Melissa Miraglia Designs
Jamestown, NY
07.2002 - Current
- Instructional Design
- E-learning/Interactive Design
- Graphic Design
- Copywriting
- Presentation/Publication Design
- Voice Talent
- Website Design
Education Associate
Cincinnati Children’s Hospital Medical Center
Cincinnati, OH
11.2006 - 01.2012
- Developed impactful job aids tailored for executive boardroom presentations.
- Created an engaging graphic system to support the delivery of training content.
- Performed comprehensive editing of audio, video, and copy to enhance project quality.
- Enhanced department team value by 25% through the development of tailored multimedia presentations.
- Analyzed client presentations to identify and resolve technical and design discrepancies.
- Sourced and compiled biographical information to enhance guest grand rounds presenter recordings.
- Delivered detailed instruction on computer and projection technology to boost user competence in digital classroom settings.
- Developed streamlined communication protocols to foster client engagement and facilitate efficient resource management among team members.
- Executed comprehensive reviews and revisions of technical copy on webpages to enhance content quality.
- Optimized file organization and accessibility through the deployment of a virtual network computing-based management system.
- Developed and instituted efficient systems to optimize equipment e-procurement and purchasing record management.
- Created and presented monthly reports to enhance financial oversight and inform strategic decisions.
- Engaged with diverse specialists to refine and elevate the quality of patient education programs.
- Developed and implemented educational programs specifically tailored to meet the needs of diverse pediatric populations.
Education
Master of Science - Instructional Design & Technology
Southern New Hampshire University
Manchester, NH06.2017
Bachelor of Arts - Communications
Southern New Hampshire University
Manchester, NH06.2013
Skills
- Stakeholder needs assessment
- Instructional design
- eLearning multimedia design
- Audio and video editing
- Assessment creation
- Storyboarding for visual narratives
- Curriculum alignment
- Graphic design expertise
- Project Management
- Skilled in e-learning design with Storyline and Rise
- Canva design proficiency
- Skilled in Adobe Creative Suite applications
- Audition
- Captivate
- Audacity
- Camtasia proficiency
- Vyond animation skills
- Skilled in Microsoft Office tools
- Skilled in navigating Windows 11
- Skilled in macOS navigation
Affiliations
- Association of Information Technology Professionals
Timeline
Education Associate
Cincinnati Children’s Hospital Medical Center
11.2006 - 01.2012
Owner and Designer
Melissa Miraglia Designs
07.2002 - Current
Bachelor of Arts - Communications
Southern New Hampshire University
Master of Science - Instructional Design & Technology
Southern New Hampshire University
Technical Tools
- Articulate Storyline & Rise
- Canva
- Adobe CS, Audition, Captivate
- Audacity
- Camtasia
- Vyond
- Microsoft Office
- Windows 11/MAC OS
Memberships Volunteering
- The National Society of Leadership and Success, 2015, Present
- American Society for Training & Development (ASTD), 2014, Present
- E-Learning Guild, 2014, Present
- Veteran’s Advisory Council CCHMC, Programs & Events Coordinator, 2010, 2012
- CCHMC Rooftop Garden Design, 2011, 2012
Technical Qualifications
- Needs Assessment
- Course Design
- Multimedia eLearning Design
- Audio/Video editing
- Instructional Assessment Design
- AI & Storyboarding
- Curriculum Mapping
- Graphic/Publication Design
- Project Management