Melissa Mojica
The Bronx,NY
Summary
Compassionate Home Health Aide with proven expertise in patient care at Mrs G Services. Skilled in vital signs monitoring and meal preparation, I enhanced client independence and well-being through attentive support. Recognized for fostering strong relationships with clients, ensuring dignity and comfort while maintaining a safe home environment.
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Healthcare professional with robust background in delivering high-quality patient care in home settings. Adept at fostering supportive environment and ensuring patient comfort. Known for collaborative teamwork and adaptability to changing care requirements. Proficient in patient care, medication management, and emotional support.
Caring for my patients and dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Home Health Aide
Mrs G Services
Bronx, New York
02.2020 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Medications reminder and scheduling their appointments and transportation.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Provided transportation and appointments management.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Retail Sales Associate
H and M
07.2014 - 09.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Help with the visual merchandise and change the department I was responsible for.
- Train the employee's for the register and how to maintain the hold and returns also exchanges
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Coordinated with stock team to expedite restocking of high-demand items.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Retail Sales Associate
Old Navy
06.2006 - 06.2014
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Education
No Degree - Medical Billing
Cuny
10-2022
GED -
Bronx Adult Learning Center
3450 East Tremont07-2020
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Dressing assistance
- Vital signs monitoring
- Bathing assistance
- Client documentation
- Documentation
- Patient transportation
- Home safety assessments
- Care plan assessment
- Medication organization
- Dementia support
- Compassionate client care
- Nutritional meal preparation
- Customer service
- Teamwork
- Problem-solving
- Time management
- Customer assistance
- Cash handling
- Store opening and closing
- Flexible schedule
- Money handling
- Cash register operation
- Product knowledge
- Relationship building
- Stocking and receiving
- Phone etiquette
- Store maintenance
- FLUENT IN [LANGUAGE]
- POS system operation
- Policy and procedure adherence
- Stock replenishment
- Display setup
- Independent judgement
- Fitting room maintenance
- Product merchandising
- Merchandise display
- Sales goals attainment
- Loss prevention
- Self-checkout assistance
- Truck unloading
- Shelf stocking
- Data entry
- Inventory audits
- Event coordination
- Price tagging
- Discount application
- Stockroom safety procedures
- Visual display arrangement
- Backroom organization
- Sell souvenirs
- Gift card management
- Loyalty promotion
- Department reset
Certification
- HHA - Home Health Aide
- Licensed [Job Title] - [Timeframe]
Languages
Spanish
Native or Bilingual
Timeline
Home Health Aide
Mrs G Services
02.2020 - Current
Retail Sales Associate
H and M
07.2014 - 09.2020
Retail Sales Associate
Old Navy
06.2006 - 06.2014
No Degree - Medical Billing
Cuny
GED -
Bronx Adult Learning Center
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