Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

MELISSA MONROY OCHOA

Douglasville,GA

Summary

Experienced with providing excellent customer service and managing front desk operations. Utilizes strong communication skills and organized approach to ensure an efficient and welcoming environment for clients. Track record of effectively handling scheduling and administrative tasks to support smooth spa operations.

Overview

3
3
years of professional experience

Work History

Preschool Teacher

Leap Learning Academy
05.2024 - Current
  • Developed and implemented engaging lesson plans to foster early childhood learning.
  • Created a nurturing classroom environment promoting social and emotional development.
  • Collaborated with parents to support children's individual learning needs and progress.
  • Utilized assessment tools to evaluate student performance and adjust teaching strategies accordingly.

Pre-K Assistant Teacher

Childcare Network
01.2023 - 05.2024
  • Maintain a clean, neat, and properly sanitized classroom for the health and efficiency of students.
  • Play-based learning activities enhanced children's cognitive development.
  • Storytelling and role-playing sessions improved communication skills among preschoolers.
  • Interacted with children one-on-one and in small groups in order to enhance and support their learning.
  • Inform parents about their child's progress and classroom behavior.

Barista/Cashier

Starbucks
08.2022 - 08.2023
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeated business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy.
  • Worked a flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs affiliated with the company.

Nursery Assistant

Gabriela’s Home Daycare
08.2022 - 07.2023
  • Strengthened children's physical skills using crafts like painting and drawing.
  • 100% Supported children's emotional & social development, encouraging empathy and positive perspectives.
  • Observed and monitored children's play activities.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concept's.
  • Minimized spread of germs with thorough cleaning and sanitizing.
  • Encouraged children to create, explore and learn with confidence.

Receptionist

Osorio’s Training Center
02.2022 - 06.2022
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Communicated to upper management concerning learning and performance objectives, schedules, and training assessments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Anticipated guest needs, delivering exceptional customer service to exceed expectations.
  • Monitored lobby access, security parameters, and visitor documentation.

Education

High School Diploma -

Amador Valley High School
Pleasanton, CA
06.2022

Esthetician

Ogle School
Atlanta, GA

Skills

  • Issue Resolution
  • Verbal and Written Communication
  • Time Management Skills
  • Care Management
  • Multitasking and Prioritization
  • Goal Setting
  • Creative Thinking
  • Punctual and Reliable
  • Patience and composure

LANGUAGES

Spanish
English

Timeline

Preschool Teacher

Leap Learning Academy
05.2024 - Current

Pre-K Assistant Teacher

Childcare Network
01.2023 - 05.2024

Barista/Cashier

Starbucks
08.2022 - 08.2023

Nursery Assistant

Gabriela’s Home Daycare
08.2022 - 07.2023

Receptionist

Osorio’s Training Center
02.2022 - 06.2022

High School Diploma -

Amador Valley High School

Esthetician

Ogle School

Similar Profiles

CREATE PROFILE