Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Montenegro

New York,NY

Summary

I am seeking a position where my multi-tasking skills combined with my friendly and detailed- oriented personality can be useful to be part of a successful team. Extremely capable of managing multiple tasks in a fast paced environment with my experience in serving of 5 years. I will always maintain an excellent work ethic and attend to customer service.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Anejo
New York, NY
01.2023 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Specialized in Tequilas and Mezcals
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Cocktail Waitress

Papillon Bistro and Bar
Manhattan, NY
03.2019 - 01.2023
  • Used POS system to accurately input orders and process payments
  • Handled multiple parties of 50+ at once with high service quality
  • Trained new servers to restaurant procedures and POS Systems

K32
Manhattan, NY
04.2022 - 11.2022
  • Set up rooms before service with seating areas, credenzas and side stations
  • Opened and served wine, beer and cocktails to customers of verified age
  • Set up liquor and wine bottles for service and took note of restock or reorder needs to inform supervisor.

Brooklyn, NY
01.2022 - 07.2022
  • Handled multiple tables simultaneously with high service quality
  • Trained new servers in restaurant procedures and customer service standards
  • Prepared itemized checks, including total meal costs and sales taxes.

Server, ZAZA Diner

Manhattan, NY
09.2021 - 03.2022
  • Monitored tables, handled requests, kept drinks refilled, and offered menu recommendations
  • Acted as food and cocktail tour guide, making personalized recommendations to suit guest needs.

Education

Bachelors/Masters Program for - Psychology

St.Francis College

High School Diploma -

St. Joseph by the Sea High School

Skills

  • Menu memorization
  • Server training
  • Toast/Clover POS knowledge

Languages

  • Fluent in Spanish

Timeline

Server/Bartender

Anejo
01.2023 - Current

K32
04.2022 - 11.2022

01.2022 - 07.2022

Server, ZAZA Diner

09.2021 - 03.2022

Cocktail Waitress

Papillon Bistro and Bar
03.2019 - 01.2023

Bachelors/Masters Program for - Psychology

St.Francis College

High School Diploma -

St. Joseph by the Sea High School
Melissa Montenegro