Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Montigny

Bartow

Summary

Results-driven professional with a proven track record at Lowe's, enhancing team performance and exceeding sales targets. Skilled in analytical problem-solving and effective time management, I successfully promoted multiple associates and achieved top 10% status in specialty sales. Committed to fostering engagement and operational efficiency, I consistently deliver exceptional results.

Overview

16
16
years of professional experience

Work History

ASM Specialty Sales

Lowe's
Plant City
12.2023 - Current
  • Enhanced team performance by mentoring specialists, successfully promoting 3 specialists within the last year.
  • Supported direct supervisors in reaching High Potential status, paving their path for promotional opportunities.
  • Exceeded sales targets by enhancing merchandise in-stock operations.

ASM Operations

Lowe’s
Brandon
12.2022 - 12.2023
  • Established a strong receiving team to enhance operational efficiency.
  • Rebuilt an effective fulfillment team, significantly improving customer promise performance.
  • Increased safety awareness through completion of overdue safety training across the store.
  • Managed expenses and ordering processes to ensure budget compliance.
  • Reduced order post loads, preventing profit loss and minimizing merchandise shrinkage.

ASM Specialty Sales

Lowe’s
07.2020 - 12.2022
  • Elevated specialty sales to #2 position in district for two consecutive years.
  • Achieved top 10% status company-wide in specialty business for two years.
  • Served as engagement captain to enhance morale and reduce turnover.
  • Mentored associates, motivating achievement of top sales goals and maximum bonus payouts.
  • Promoted multiple associates, including two into leadership roles.

General Manager

JCPenney
Sebring
01.2017 - 09.2019
  • Boosted store engagement by 13%.
  • Achieved year-over-year profitability through strategic initiatives.
  • Managed store remodel and reopening, improving overall customer experience.
  • Drove customer service results to achieve top ranking in district.
  • Reduced voluntary turnover by 50%, enhancing team stability.

Assistant Manager

JCPenney
Sanford
03.2014 - 12.2016
  • Mentored and trained new Sephora manager to enhance leadership capabilities.
  • Managed launch and training for new BOPIS service, improving customer experience.
  • Recruited and mentored appliance supervisor, achieving highest regional protection plan attachment rates.
  • Led store through significant organizational changes, ensuring smooth transitions.

Operations Manager

JCPenney
Annapolis
03.2010 - 03.2014
  • Oversaw daily operations of merchandising and signing teams, achieving productivity targets consistently.
  • Trained and mentored visual and merchandising teams to uphold standards and meet deadlines.
  • Monitored store presentation daily, ensuring optimal stock levels and merchandise display.

Department Manager

JCPenney
Rochester
02.2009 - 03.2010
  • Oversaw daily operations of women's apparel, accessories, and fine jewelry departments.
  • Reviewed sales performance with department supervisors to identify replenishment and recovery needs.
  • Coached sales associates daily on credit policies and customer service standards.

Education

Bachelors Degree - business management

Robert Morris University
Moon Township, PA
06.2002

Skills

  • Driven and energetic
  • Effective time management
  • Organizational skills
  • Decisive action
  • Analytical problem-solving
  • Interpersonal communication

Timeline

ASM Specialty Sales

Lowe's
12.2023 - Current

ASM Operations

Lowe’s
12.2022 - 12.2023

ASM Specialty Sales

Lowe’s
07.2020 - 12.2022

General Manager

JCPenney
01.2017 - 09.2019

Assistant Manager

JCPenney
03.2014 - 12.2016

Operations Manager

JCPenney
03.2010 - 03.2014

Department Manager

JCPenney
02.2009 - 03.2010

Bachelors Degree - business management

Robert Morris University

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