Melissa Moorewood

● Achieved client satisfaction by building rapport and addressing personal needs to enhance overall experience. .

● Achieved sales targets by actively engaging with customers and promoting products. and rebooking clients while tending to walk-in guests.

● Ensured all tools are well sanitized after every client in a timely manner.

● Enhanced client experience through hydrafacials, facial waxing, makeup application, and product recommendations, fostering positive rapport and encouraging repeat business.

● Achieved high client satisfaction by actively listening to feedback, addressing concerns during services, and successfully rebooking clients.

● Built clientele by delivering exceptional service to both repeat and walk-in guests, ensuring a welcoming environment.

● Achieved high client satisfaction by actively listening to feedback, addressing concerns during services, and successfully rebooking clients. ● Built clientele by delivering exceptional service to both repeat and walk-in guests, ensuring a welcoming environment.

● Product knowledge within a variety of brands including, but not limited to Dermalogica, Kiehl's, Murad, Clinique, Benefit etc.

● Services include facials, chemical peels, massage, and individualized customization to fit our clients' needs.

● Leveraged extensive product knowledge of skincare and cosmetic brands to provide personalized recommendations, improving client satisfaction.