Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Melissa Morgan

Collins

Summary

Insurance specialist skilled in HARP and PAS systems, with a proven track record of exceeding performance expectations in evaluations, demonstrating strong quality control metrics. Highly organized and motivated, with a commitment to continuous learning and professional development. Proficient in reviewing claims and effectively resolving denials and related issues.

Overview

5
5
years of professional experience

Work History

Insurance Specialist

Quadax
Milan
11.2019 - Current
  • Investigated electronic claim rejections to identify root causes and trends.
  • Researched claim information through various online portals for accuracy.
  • Followed up with insurance companies to resolve outstanding claims efficiently.
  • Organized medical records for timely mailing to relevant parties.
  • Uploaded medical records to appropriate portals, ensuring compliance with regulations.
  • Verified patient information to maintain data integrity.
  • Conducted insurance verification to confirm coverage and eligibility.

Education

Associate of Applied Science - Paralegal Studies

Bryant And Stratton College
10-2011

Skills

  • Claim investigation and insurance verification
  • Regulatory compliance
  • Medical records management
  • Data integrity
  • Customer service and support
  • Attention to detail
  • Problem solving
  • Time management
  • Research skills
  • Proficient in Microsoft Word and Excel Spreadsheets

Affiliations

  • 4-H Organizational Leader
  • Executive Committee for the Huron County Horse Council
  • Vice President of the Huron County Horse Council

Accomplishments

  • 2024 Golden Clover Award for 10 years of dedicated service to the 4-H Program

Timeline

Insurance Specialist

Quadax
11.2019 - Current

Associate of Applied Science - Paralegal Studies

Bryant And Stratton College

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Melissa Morgan